FFC Fencing Co. in Cedar Lake, Indiana 46303

FFC Fencing Co.

15080 Wicker Ave, Cedar Lake, IN 46303

4.1 (59 reviews)

Overview:
FFC Fencing Co. is a fence contractor located in Cedar Lake, IN. The company specializes in providing high-quality fencing solutions for residential clients, focusing on customer satisfaction and efficient service.

Services Provided:
– Fence installation
– Estimates and consultations
– Various types of fencing (including horse fencing)
– Customer service and support

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (219) 696-7646
Website: http://www.ffcfencing.com/

Customer Reviews and Sentiment:
FFC Fencing Co. has received mixed reviews across various platforms:

Google Reviews: 4.1 stars based on 59 reviews.

Positive feedback highlights the company’s promptness, professional service, and quality of work. Customers have appreciated the quick installation and the final appearance of their fences.

Examples of positive reviews include:
“Was looking to have a section of my yard fenced off for the dogs… They had the fence installed in two days.” – Lynn Clements
“FFC Fencing did an incredible job on our 4 board horse fence! We highly recommend them.” – Julie Rizzo
“Unbelievable how good this fence looks! Fast installation. Great job.” – rockinron98

Negative feedback typically pertains to customer service issues, particularly regarding responsiveness and professional conduct of the owner.

Examples of negative reviews include:
“Don’t waste your time… the owner was very rude.” – Jay G
“The most RUDEST AND CONDESCENDING Jerk that walks the planet.” – Margaret Kott

Review Summary:
Positive Sentiments: Professional and prompt service, quality fencing installation, and customer satisfaction.
Negative Sentiments: Poor communication, unprofessional behavior from staff, and unresolved service requests.

Additional Ratings:
BirdEye: 4.1 stars based on 59 reviews, showing a similar trend of customer satisfaction, though issues remain.
Better Business Bureau (BBB): Not accredited with a current rating of NR (No Rating). There have been multiple complaints regarding unresponsive service.

Total Lead Smart Rating: 5.2/10
This rating reflects an overall average customer satisfaction with noted issues in responsiveness and customer service, leading to a generally cautious recommendation for prospective clients.

Conclusion:
FFC Fencing Co. in Cedar Lake, IN, offers quality fencing services with a generally positive reputation for installation work. However, potential customers should be aware of the mixed reviews, particularly around customer service issues, before making a decision.

Member Since July 2024

Listing Id 136055

Contact Info

15080 Wicker Ave, Cedar Lake, IN 46303
(219) 696-7646
Lead Smart Rating :
5.2/10.0

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15080 Wicker Ave, Cedar Lake, IN 46303

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Reviews

LYNN CLEMENTS

a month ago

Was looking to have a section of my yard fenced off for the dogs. Called around for pricing and FFC was the only one to call me back and come out to measure for an estimate. I had talked to others that had fences installed and had so I had an idea on how much to expect. Josh and the team were very professional and came in under budget! They had the fence installed in two days. Fence looks great and the dogs couldn’t be happier.

Jay G

2 months ago

Don’t waste your time. The owner told me to not hold my breath on getting a quote. It’s been 3 weeks and still nothing called 3 times and was polite all 3 times. Still no quote. Owner was very rude. I was even told they came out to my house. They did not. Bunch of liars.

Matt and Anne Sheafer

3 months ago

Josh, Joe and the guys did a great job. Very happy with our new fence!

Wendy VanDenburgh

3 months ago

Cannot say enough about how happy I am with FFC Fencing and my new fence. Thank you Josh (my dogs thank you, too) – it was a pleasure working with you and everyone at FFC! I will be referring you to everyone looking for a new fence!… Looking for a new fence, this is the company to call – does a great job and stands behind their products!

Paul Runick

3 months ago

5 stars for failure to return calls and text. Started last fall with a request for a job with other neighbors wanting the same. No follow up after repeated requests and conversations. At least have the courtesy to tell me you’re not interested. Really sad because you did good work on the last job.

Julie Rizzo

7 months ago

FFC Fencing did an incredible job on our 4 board horse fence! We highly recommend them and are extremely happy with their work!

rockinron98

8 months ago

Unbelievable how good this fence looks ! We are so happy with it, should have done it years ago. Fast fast installation. Great great job. Call them 1st if you are thinking about a fence. Ron Gibbs

Margaret Kott

11 months ago

We have called this company three times. The first two calls we never received a response. Today we called and spoke to “JOE”. He was the most RUDEST AND CONDESCENDING Jerk that walks the planet. He said they are 3 months out for repairs and could not get anyone to our home to provide an estimate for our insurance company. FFC was the company that installed our fence in the first place. There’s an old saying in business. ” If you don’t take care of the customer, somebody else will…” Luckily we spoke to Illiana Fence in Gary, Indiana and we were treated with respect and kindness. Looking forward to working with Illiana to restore our cattle fence. Hopefully FFC will go out of business as they don’t care about existing customers. Pitiful…

laura barr

11 months ago

I called five times to schedule a service call. Joe, the owner, was so unprofessional. I asked when I could get on the schedule and he blew me off and when I asked again about scheduling something he said, ” You know, I am about ready to go off on you.” This was a few months back and my first and only review as I do not make a habit of submitting ill reviews but this bothered me so much that I felt a duty to warn those fence shopping. We used Reeves at our last house and they are a lot better than FFC.

Debbie Sabau

a year ago

My new fence looks great! Everthing went smooth from getting an estimate & then the installation. Very happy