Peerless Fence & Supply in Melrose Park, Illinois 60160

Peerless Fence & Supply

5009 W Lake St, Melrose Park, IL 60160

3.7 (122 reviews)

Overview:
Peerless Fence & Supply is a fence contractor located in Melrose Park, Illinois. The company provides a range of fencing solutions, catering to both residential and commercial clients. With a focus on customer satisfaction, Peerless Fence aims to deliver quality services in fence installation and repair.

Services Provided:
– Fence installation
– Fence repair
– Fence replacement
– Consultation for fencing needs

Timings:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (847) 568-9300
Website: https://peerlessfence.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=MelrosePark

Customer Reviews and Sentiment:
Peerless Fence & Supply has a rating of 3.7 stars based on 122 reviews.

Positive feedback highlights the company’s professionalism, quality of work, and responsiveness. Customers have praised individual team members for their attentiveness and support throughout the project.

Examples of positive reviews include:
“Jack Mann is the man. He was attentive to our needs.” – Dorothy Richadson
“Kyle Engen was great during our consultation and he gave us a great deal!!” – Florencia Lingao
“I highly recommend Peerless Fence based upon my pleasant experience with them.” – Rick Cinquemani

Conversely, negative feedback often centers around poor communication and delays in follow-up. Some customers expressed frustration with getting estimates and felt neglected after initial contact.

Examples of negative reviews include:
“CRITICAL LACK OF COMMUNICATION! Don’t even try them…” – Veselin Delipavlov
“Got ghosted by the sales guy who never responded to follow-up emails…” – Annie Kim
“Cecil saw my need for a new fence… never heard from him again!” – Dorie Scheffer

Review Summary:
Positive Sentiments: Professionalism, quality workmanship, responsiveness, attentive service.
Negative Sentiments: Communication issues, delays in estimates, lack of follow-up.

Additional Ratings:
BirdEye: 3.7 stars based on 122 reviews, indicating mixed experiences from customers.
Total Lead Smart Rating: 6.5/10. This rating reflects a generally decent level of customer satisfaction, though the issues with communication and follow-up have impacted overall perception.

Conclusion:
Peerless Fence & Supply in Melrose Park, IL, offers a solid choice for fencing services, noted for their quality installation and professionalism. However, potential clients should be mindful of the mixed reviews surrounding communication issues and delays, which could affect their experience.

Member Since July 2024

Listing Id 140227

Contact Info

5009 W Lake St, Melrose Park, IL 60160
(847) 568-9300
Lead Smart Rating :
6.5/10.0

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Listing location

5009 W Lake St, Melrose Park, IL 60160

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Reviews

Dorothy Richadson

3 weeks ago

Jack Mann is the man. He was attentive to our needs. I wish, he would get a raise. He was with us about 5 hours in April. I will send the video later. Peace and Blessings 👏👏👏👏👏 …

Veselin Delipavlov

a month ago

CRITICAL LACK OF COMMUNICATION ! Don’t even try them… They cant get someone to do an estimate for 5 days now. Called them back multiple times to try and get someone to speak with me but I was pushed away. Cant imagine what would be after you pay them and something goes wrong….

Annie Kim

a month ago

We were looking to get our fence replaced asap but got ghosted by the sales guy who never responded to follow-up emails, call, and text. Yet they still send me marketing emails. 🤡 …

Dorie Scheffer

a month ago

Cecil came out on May 6th saw my need for a new fence, he quoted me an estimate said he would get back with me with pictures. Never heard from him again! I have a very small backyard so I assume it wasn’t worth it to him, too small of a job. Update: Urszula called me and was very nice and said there no jobs too big or too small. It was just a miscommunication. Cecil left me a message as well. I’m so use to companies ghosting me because all my jobs small. Nice to know there are companies like Peerless Fence out there.

Florencia Lingao

a month ago

Kyle Engen was great during our consultation and he gave us a great deal!! Thanks Kyle & Peerless Fence!

Rick Cinquemani

2 months ago

These guys were honest, did a good job, AND made it financially possible for me to get a nice new fence. If there was an issue, they quickly took care of it. I highly recommend Peerless Fence based upon my pleasant experience with them.

JIMMY A.

2 months ago

I had a great experience with Jess and her team. She was very professional. She came to my property several times to make sure that all of my requirements were met before starting the job. She answered my emails right away including my phone calls. Saul, the site manager was also very professional. He made sure that all was understood before starting the installation. He made minor changes for me that were not in the contract at no additional cost. After the work was completed, Saul and his team cleaned after themselves. All the extra dirt and debris was removed leaving the yard spotless. Overall, l was very pleased with the outcome. I have gotten a lot of compliments from my neighbors on the fence. Kudos to you Peerless Fence Group! I highly recommend Peerless Fence Group, Jess and Saul, and l will surely use you again.

John St.Augustine

2 months ago

From the prompt on-time estimate and backup for permits to the actual fence installation, it was only a few weeks, and everything went smoothly. We highly recommend them!

Gus Karamaniolas

3 months ago

Great company to work with and communication was on point and service all around was top notch! Thanks again!

Alberto

3 months ago

If you’re looking for a professional outstanding fence installation, this is the company to choose. We used Peerless Fence twice in 6 months. Once was to replace a fence on one side of our yard that was taken down by our neighbors. The fence they installed provides complete privacy and we like it so much we decided to do the entire backyard including a double gate. We are completely happy with the workmanship and quality of the complete installation. Great Job!