Caliber Custom Decks & Fences in Lake Forest-IL, Illinois 60045

Caliber Custom Decks & Fences

199 E Westminster, Lake Forest, IL 60045

4.6 (11 reviews)

Overview:
Caliber Custom Decks & Fences is a reputable fence contractor located in Lake Forest, IL. The company specializes in the installation of fences and decks, offering high-quality craftsmanship and exceptional customer service.

Services Provided:
– Fence installation
– Deck installation
– Fence repairs
– Custom fencing options

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (847) 423-6913

Customer Reviews and Sentiment:
Caliber Custom Decks & Fences has garnered positive feedback overall, boasting a rating of 4.6 stars based on 11 reviews.

Examples of positive reviews include:
“I would highly recommend Caliber Custom Decks & Fences to anyone needing a fence. They did quality work and were very efficient!” – Ruth Noble
“The entire process was smooth and easy… Would recommend Caliber Custom Decks & Fences to anyone looking to have a deck put in!!” – Michael Scott
“John provides personal customer service that is unmatched. The quality of their work is outstanding!” – Marilyn Ruiz

However, one review raised concerns:
“This company is a scam… I never heard from either company again.” – Jonathan Rosenberg.

Review Summary:
Positive Sentiments: High-quality workmanship, efficient service, excellent communication, and reliable customer service.
Negative Sentiments: Issues regarding a perceived scam with the quote process.

Additional Ratings:
BirdEye: 4.6 stars based on 11 reviews, reflecting strong customer satisfaction with minor concerns.
Total Lead Smart Rating: 8.0/10. This rating considers the predominance of positive feedback and high satisfaction levels, while acknowledging a significant negative review highlighting a possible miscommunication or service issue.

Conclusion:
Caliber Custom Decks & Fences comes highly recommended for fencing and decking needs in Lake Forest, IL. The company is well-regarded for its quality workmanship and responsive customer service. Potential customers should, however, be aware of the isolated negative feedback regarding communication issues in the quoting process.

Member Since July 2024

Listing Id 139332

Contact Info

199 E Westminster, Lake Forest, IL 60045
(847) 423-6913
Lead Smart Rating :
8.0/10.0

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Listing location

199 E Westminster, Lake Forest, IL 60045

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Reviews

Ruth Noble

2 years ago

I would highly recommend Caliber Custom Decks & Fences to anyone needing a fence. They did quality work and were very efficient! The price was fair and craftsmanship was even better. From start to finish everything went smoothly. Caliber Custom Decks & Fences IS THE BEST, THANKS GUYS.

Michael Scott

2 years ago

The entire process was smooth and easy. The crew came on time, did a great job, and finished ahead of schedule! The project managers had great communication, were always available for questions and kept me informed of all the steps throughout the entire process. Would recommend Caliber Custom Decks & Fences to anyone looking to have a deck put in!!

Jonathan Rosenberg

4 years ago

This company is a scam. I called Caliber to get a quote on fence repairs they sent out a company called J&J Services. A kid showed up took information on our needs charged me 120.00. I never heard from either company again. Do not use this company out of Lake Forest!!!!They are scammers!

Roy Griffin

4 years ago

Caliber Custom Decks & Fences did an excellent job installing the wood fence in my backyard. I have a very steep hill and they installed the wood pickets individually and they look great. They did the entire job in a day and a half. I would definitely recommend them for fence installations.

Phillip Carroll

4 years ago

A top class fencing company! Great Customer Service, Reasonable prices, and Excellent Work. I highly recommend this company. You will not regret using them!

Myers Karen

4 years ago

We recently relocated and the home we bought needed both fence and deck work done. I found Caliber Custom Decks & Fences website and filled out the form for a no cost estimate. I received a quote via email with several options. We agreed on the work and now we are happy campers! Great craftsmanship at a reasonable price!

Mark Cox

4 years ago

We used Caliber Custom Decks & Fences and were very happy with their work. They tore down our old fence and replaced it within two days. They stuck to their quote and did beautiful work. Best of all, they were the only company that didn’t ask for money upfront! If a company doesn’t have enough money to pay for a job, then we don’t want to do business with them.

Marilyn Ruiz

4 years ago

My experience with Caliber Custom Decks & Fences was outstanding and personally i will never use anyone else. John provides personal customer service that is unmatched. The quality on their work is outstanding and John is upfront, honest and trustworthy. Caliber Custom Decks & Fences is quite simply THE BEST!

Roger Freeman

4 years ago

John and his team were absolutely phenomenal to work with. On time, well organized, clean and professional. Such an amazing dedication to our project. I hope to work with them in the near future. Thanks everyone at Caliber Custom Decks & Fences for a wonderful job.

Nathan Ford

4 years ago

Outstanding customer service. I was greeted by staff when I walked in. While I was paying for my purchase, the technicians outside were cutting my posts into the right size. I highly recommend Caliber Custom Decks & Fences