General Fence Company

Overview:
General Fence Company is a fence contractor located in Decatur, IL, at 2305 W Mound Rd. They specialize in providing various fencing solutions for residential and commercial properties.

Services Provided:
– Fence installation
– Fence repair
– Residential and commercial fencing services

Timings:
Monday to Friday 8 AM to 4 PM
Closed on weekends.

Contact Information:
Phone: (217) 877-3831
Website: https://www.generalfencecompany.com/

Customer Reviews and Sentiment:
General Fence Company has received mixed feedback with a rating of 3.8 stars based on 17 reviews.

Positive sentiments highlight professionalism, efficiency in fence installation, and friendly service.
Examples of positive reviews include:
“Our fence was put up in just two days and it came out beautiful!” – Andrea Watson
“Professional crew, had my fence up within 2 days. Highly recommended!” – Chad Osman
“Great work, professional, stand behind their work.” – Zachary Kuhn

Negative feedback points to issues with customer service and communication.
Examples of negative reviews include:
“Don’t need any work they don’t call you back.” – Cori Benton
“Customer service needs improvement.” – Xavier w
“They didn’t answer the phones for several days.” – Kathy Clark

Review Summary:
Positive Sentiments: Efficient installation, professionalism, friendly crew.
Negative Sentiments: Poor customer service, communication delays, and issues with quotes.

Additional Ratings:
BirdEye: 3.8 stars based on 17 reviews.
Total Lead Smart Rating: 6.5/10. This rating reflects the company’s strengths in installation and professionalism, moderated by notable customer service issues and mixed feedback.

Conclusion:
General Fence Company is a viable option for fencing needs in Decatur, IL, known for their rapid installation and quality work. However, potential customers should consider the mixed reviews regarding customer service and communication before engaging their services.