Metro Fence

Overview:
Metro Fence is a fence contractor located in Chicago, IL. They specialize in providing fencing solutions, including installation and repair services.

Services Provided:
– Fence installation
– Fence repair
– Quotes for custom fence needs

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (773) 767-2239
Website: https://www.metrofencechi.com/

Customer Reviews and Sentiment:
Metro Fence has received a mix of reviews across various platforms:

Google Reviews: 3.3 stars based on 10 reviews.

Positive feedback appreciates the company’s prompt communication, honesty in pricing, and knowledge about fencing. Customers have noted the competitive quotes and helpfulness in providing solutions for their needs.

Examples of positive reviews include:
“I want to say thank you Metro Fence for your honesty in regards to customer service.” – Katrina Walker
“THESE GUYS KNOW FENCES. WILLING TO HELP SELF STARTERS.” – Robert Pettitsr

On the other hand, negative sentiments highlight issues such as missed appointments and discrepancies in service offerings as advertised on their website.

Examples of negative reviews include:
“No show on appointment.” – Jimmy Rivera
“Maybe an update to your website would be a great idea.” – Erica Taylor

Review Summary:
Positive Sentiments: Prompt communication, competitive pricing, knowledgeable staff, helpful service.
Negative Sentiments: Issues with missed appointments, misleading service offerings on the website.

Additional Ratings:
BirdEye: Similar trends with customer satisfaction reflected in the ratings.
Total Lead Smart Rating: 5.5/10. This rating reflects a balanced view considering the mixed reviews; while there are notable positive comments on pricing and customer service, the significant negative feedback regarding missed appointments detracts from the overall score.

Conclusion:
Metro Fence appears to have valuable offerings for fencing needs in Chicago, particularly appreciated for their competitive pricing and knowledgeable staff. However, potential customers should consider the mixed reviews, especially the issues with missed appointments and website accuracy, prior to engaging their services.