Sims Fence Company

Overview:
Sims Fence Company is a fence contractor located in Valdosta, GA. With a focus on providing quality fencing solutions, they cater to various needs, including automatic gates and custom fencing installations.

Services Provided:
– Fence installation
– Automatic gate installation
– Custom fencing solutions
– Customer service

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (229) 245-9697
Website: http://www.simsfencecompany.com/

Customer Reviews and Sentiment:
Sims Fence Company has a mixed reputation, reflected in its overall rating of 4.3 stars based on 27 reviews. Positive feedback often mentions their helpfulness, quality of work, and great customer service, while negative reviews highlight issues with communication and follow-up.

Examples of positive reviews include:
“Super crew. David and his crew were awesome to work with and they did a fantastic job.” – Tim Faircloth
“This company is great… Thank you!” – GREG AKRIDGE
“They are the best in Valdosta.” – Megan Flanders

Negative sentiments are represented by evaluations such as:
“There wasn’t even a call to reschedule. Very unprofessional way to run a business in my opinion.” – Gail Kelly
“The customer service was pitiful.” – Anthony Garrison

Review Summary:
Positive Sentiments: Quality workmanship, helpful staff, prompt responses, and good customer service.
Negative Sentiments: Issues with communication, no-shows for appointments, and customer service dissatisfaction after agreements were signed.

Additional Ratings:
BirdEye: 4.3 stars based on 27 reviews, indicating a generally favorable reception but with some concerns noted by customers.
Total Lead Smart Rating: 7.5/10 – This rating reflects good quality of work and customer service in many cases, but is tempered by several serious complaints regarding unreliability and poor follow-up.

Conclusion:
Sims Fence Company is a viable option for fencing services in Valdosta, GA, with many satisfied customers praising their work quality and customer support. However, potential clients should consider the mixed reviews, particularly regarding customer service and appointment reliability, before making a decision.