Patriot Fence Co in Monroe, Georgia 30655

Patriot Fence Co

107 Brentwood Blvd, Monroe, GA 30655

3.5 (22 reviews)

Overview:
Patriot Fence Co is a fencing contractor based in Monroe, Georgia. The company offers a range of fencing services and installation for both residential and commercial properties.

Services Provided:
– Fencing installation
– Fence repairs
– Split rail fence construction

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (678) 770-2436
Website: www.patriotfenceco.com

Customer Reviews and Sentiment:
Patriot Fence Co holds an average rating of 3.5 stars based on 22 reviews across various platforms.

Positive feedback highlights the professionalism, competitive pricing, and thoroughness of some staff members, particularly Kevin.

Examples of positive reviews include:
“Great price, started on time, finished on time, honest and friendly.” – Carolyn W
“Knowledgeable and trustworthy.” – Charles Harrell
“Very Professional Company. Completed my fence in One day.” – Antoine Darden

However, there are several critical reviews that emphasize poor workmanship and lack of customer service.

Examples of negative reviews include:
“They installed a fence for us back in 2017. It has been falling apart ever since.” – Kelly Reed
“Several attempts to reach Patriot by phone and email have gone unanswered.” – Junebug ATL
“DO NOT USE THIS COMPANY. They are not reliable and exhibit ZERO customer service.” – Melanie O’Dowd

Review Summary:
Positive Sentiments: Competitive pricing, good on-site work by staff, friendly interaction during the quote process.
Negative Sentiments: Poor workmanship, lack of follow-up communication, unresolved customer service complaints.

Additional Ratings:
BirdEye: 3.5 stars based on 22 reviews, indicating a balance of positive and negative experiences from customers.
Better Business Bureau (BBB): Not mentioned if accredited.

Total Lead Smart Rating: 5.5/10
This rating reflects the company’s mixed reviews, emphasizing issues with customer service and satisfaction against the backdrop of a few commendable experiences.

Conclusion:
Patriot Fence Co appears to provide competitive pricing and efficient installation services, particularly noted by some customers for their professionalism. However, potential clients should be cautious due to the mixed reviews regarding workmanship and substantial concerns about customer service.

Member Since July 2024

Listing Id 140631

Contact Info

107 Brentwood Blvd, Monroe, GA 30655
(678) 770-2436
Lead Smart Rating :
5.5/10.0

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Listing location

107 Brentwood Blvd, Monroe, GA 30655

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Reviews

Kelly Reed

2 months ago

They installed a fence for us back in 2017. It has been falling apart ever since. I would not recommend this company as their workmanship is not up to par.

Michael Henderson

a year ago

$8400 for a split rail fence 5 years ago and am now finding several posts with no concrete, loose and leaning. Chamblee Fence is a much better option.

Junebug ATL

4 years ago

Patriot fence installed a fence for us in Dec 2017. They later returned to repair a leaning portion 3 months later. The fence is now falling. Several attempts to reach Patriot by phone and email have gone unanswered. 2 other fence companies have been consulted and are now saying that the repairs will be more expensive and difficult due to the improper installation of the fence. Posts were not set to the minimum depth, with insufficient concrete. The gate was improperly installed, and materials were improperly sized causing excess weight on the gate as well as through the entirety of the 260 ft + of fencing.

Carolyn W

4 years ago

Great price, started on time, finished on time, honest and friendly. Very professional. Kevin is a hard worker and very easy to work with. Thanks, we love the fence!

Charles Harrell

4 years ago

Knowledgeable and trustworthy. Complete satisfaction with Kevin and his craftsmanship. Would highly recommend.

Tash The Travel Agent

5 years ago

They were very friendly on the phone as in person. But after the fence was installed, I can no longer get anyone to call me back. I have called them at least 5 times to correct a gate that is slanted. I even called the Rep Bob who told me he is no longer with the company but he will call the owner. Its been months of calling with no call back. I will be checking with the BBB on this company. I wouldn’t recommend them.

Bryan “The Bull” Booker

5 years ago

High prices

Marco H.

5 years ago

Although we did not choose PATRIOT FENCE for our fence, they were very competitive when it came to price! Kevin was very knowledgeable…he came out and gave us a quote and followed up with us over the next few days. He was willing to work around our schedule and budget.

Melanie O'Dowd

5 years ago

I am only giving them a star because we love our fence. However, they incorrectly installed our fence on one side over our property line and into our neighbor’s yard. I have called, emailed, left voice messages, sent a certified letter, and still no one will contact me about this. I guess we are going to court. DO NOT USE THIS COMPANY. They are not reliable and exhibit ZERO customer service. UPDATE: They did eventually fix our fence, thanks to the influence of a builder friend of ours. However, that will not change my opinion of the company dealings, and I would not use them again.

Antoine Darden

5 years ago

Very Professional Company. Completed my fence in One day. The work is Phenomenal. If I could give them 10 stars they would most definitely get it.