American Fence Company

Overview:
American Fence Company is a fencing contractor located in Hinesville, GA. The company specializes in a variety of fencing solutions, including wood and vinyl options, aiming to meet diverse customer needs.

Services Provided:
– Wood fencing installation
– Vinyl fencing installation
– Fencing repairs
– Free estimates via an online estimator tool

Timings:
Monday to Friday: 9 AM to 5 PM

Contact Information:
Phone: (912) 876-8721
Website: http://www.americanfencehinesville.com/

Customer Reviews and Sentiment:
American Fence Company has a moderate rating of 3.8 stars based on 50 reviews across different platforms.

Positive feedback often highlights the professionalism of the contractors and the quality of their work. Customers appreciate the prompt scheduling and responsiveness to concerns, as well as an effective online estimator tool.

Examples of positive reviews include:
“I love my new wood fence! Regan got me on the schedule within 2 weeks. The contractors were professional, polite and answered all my questions.” – L G
“Great people and great work.” – Sebastian
“The 2 gentlemen that put up our fence made it their business to stop working for a few seconds to greet my daycare babies.” – Marcia Lloyd

Negative feedback frequently points to issues with communication and missed appointments. Some customers expressed frustration over not receiving callbacks for estimates or scheduling.

Examples of negative reviews include:
“I made an appointment… they never showed up. Really unprofessional.” – Janriel Sarmiento
“I have not been able to get anyone on the phone.” – John
“Never called back.” – Jeremie F

Review Summary:
Positive Sentiments: Professionalism, quality workmanship, good responsiveness, and helpful online tools.
Negative Sentiments: Communication issues, missed appointments, and delays in service.

Additional Ratings:
BirdEye: 3.8 stars based on 50 reviews, indicating a mixed reception with both positive and negative experiences noted by customers.
Total Lead Smart Rating: 6.5/10. This rating reflects a balance of positive customer experiences with the prominent issue of communication failures and appointment reliability that have been highlighted.

Conclusion:
American Fence Company appears to offer quality fencing services in Hinesville, GA, with many satisfied customers praising their craftsmanship and professional demeanor. However, potential clients should be mindful of the communication issues noted in several reviews, particularly regarding appointment scheduling and follow-up, before deciding to engage their services.