West Georgia Fence in Carrollton, Georgia 30117

West Georgia Fence

289 Barnes Dr, Carrollton, GA 30117

4 (70 reviews)

Overview:
West Georgia Fence is a reputable fence contractor located in Carrollton, GA. They specialize in providing high-quality fencing solutions, including installation and repair services for various types of fences.

Services Provided:
– Fence installation
– Fence repair
– Chain link fencing
– Privacy fencing
– Gate installation
– Custom fencing solutions

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (770) 832-3363
Website: https://www.westgeorgiafence.com/

Customer Reviews and Sentiment:
West Georgia Fence has received a mix of positive and negative reviews across platforms, maintaining an overall rating of 4.0 stars based on 70 reviews.

Positive feedback emphasizes the professionalism, quality workmanship, and customer service provided by the staff. Customers have praised the efficiency and appearance of their installations.

Examples of positive reviews include:
“I rarely, if ever give a 5 star. This crew surveyed and had a crew out in no time. My neighbors and lawn cutter commented on how nice it looks.” – Paul
“Very honest and straightforward staff.” – Rusty Cole
“We are so pleased with our whole experience with West Georgia Fence Co.” – Sheila Burns

On the other hand, there are some complaints regarding professionalism and customer service. Issues have been reported related to installation mistakes, unresponsive service, and poor workmanship.

Examples of negative reviews include:
“The crew we had was very unprofessional… I’ll give my money to someone more reputable.” – Jennifer Switzer
“Couldn’t even get a quote. Lots of excuses and no solutions.” – James Thompson

Review Summary:
Positive Sentiments: High-quality installations, professional and courteous staff, quick service, and aesthetic results.
Negative Sentiments: Issues with professionalism, poor communication, and dissatisfaction after service.

Additional Ratings:
BirdEye: 4.0 stars based on 70 reviews, reflecting a mix of customer satisfaction along with some critical feedback.
Better Business Bureau (BBB): Not provided.

Total Lead Smart Rating: 7.4/10
This rating is derived from overall positive feedback on quality and professionalism, tempered by notable negative comments regarding service and communication issues.

Conclusion:
West Georgia Fence is a solid choice for fencing services in Carrollton, GA, recognized for quality craftsmanship and a reliable team. However, potential clients should carefully consider the mixed reviews regarding customer service and installation issues before making a decision.

Member Since July 2024

Listing Id 136011

Contact Info

289 Barnes Dr, Carrollton, GA 30117
(770) 832-3363
Lead Smart Rating :
7.4/10.0

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Listing location

289 Barnes Dr, Carrollton, GA 30117

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Reviews

Paul

2 months ago

I rarely, if ever give a 5 star. This crew surveyed and had a crew out in no time. My neighbors and lawn cutter commented on how nice it looks. My dog and I absolutely love it! Once I get the rest of the land clear I’ll expand, and this company will be the first I call.

Rusty Cole

2 months ago

Very honest and straightforward staff

Jennifer Switzer

3 months ago

The crew we had was very unprofessional: borrowed my air compressor, left it filthy, left the driveway filthy, used some inferior boards, didn’t install a 5 ft gate in rear (it’s smaller). I just let it go…. then one of the gates didn’t close properly after the first heavy rain but I wasn’t worried because I knew the company would come do a free gate adjustment the first year. 2 months later I fi ally have a chance to call and I’m home… long story short the owner claims that the hinges are damaged due to “wind” and they want to charge me $100 to repair something that was the result of poor workmanship in the first place. SMH. I’ll give my money to someone more reputable who has done other work for me and who was the initial one who asked who did such shoddy work on my gates. Lol. Thanks but no thanks West GA fence.

LM Route

10 months ago

Ben at West Georgia Fence gave us a competitive bid to replace 105’ of fire damaged 8’ pine privacy fence. Jesse, the scheduler, was able to get our job on the books on short notice. A crew of two, Dakota & Jeff, arrived on the appointed day, right on time, with all the equipment needed to complete the job. They cleaned out the burnt debris, installed new posts and put up a new beautiful fence. The site was in better condition than when they arrived. This is our second time using West Georgia Fence and highly recommend them!

James Thompson

10 months ago

Couldn’t even get a quote. Lots of excuses and no solutions. Feels like I dodged a bullet.

Sheila Burns

10 months ago

We are so pleased with our whole experience with West Georgia Fence Co. Manuel and his team did a great job, and everyone we had contact with, Joe and the office staff, were all very pleasant to work with. We made a good choice going with West Georgia Fence!

David Thurman

a year ago

Great service and great people.

Rob

a year ago

WG fence did a good job on our chain link fence and gates.

Jan

a year ago

We were in a bit of a hurry to have a frnce installed for our new pupper and so we finally had WGF install it, and we couldn’t be happier. Joe, Lori, and the guys who installed the fence couldn’t have been more kind or helpful. Our fence is beautiful! We’ll definitely call on them again.

Jacqueline Smith

a year ago

I love my fence. They did a great job. Very nice people.