Vilo Fence in Tampa, Florida 33614

Vilo Fence

3805 W Osborne Ave, Tampa, FL 33614

4.4 (252 reviews)

Overview:
Vilo Fence is a reputable fence contractor located in Tampa, FL, specializing in the installation and repair of various types of fencing, including vinyl fences and gates. The company has garnered a solid reputation for its high-quality workmanship and customer service.

Services Provided:
– Fence installation
– Fence repair
– Gate installation
– Removal of old fences

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (813) 443-0771
Website: www.vilofence.com

Customer Reviews and Sentiment:
Vilo Fence has received a mix of reviews across various platforms:

Google Reviews: 4.4 stars based on 252 reviews.

Positive feedback highlights the company’s quality of work, efficiency, and friendly service. Customers have expressed their satisfaction with the installation of new fences and repair work.

Examples of positive reviews include:
“Great fence! We got a white vinyl fence with a motorized gate. Great install. Friendly service and price.” – Rupa Nunamaker
“Vilo finished my fence yesterday and I am so pleased with the results! Highly recommend this company!!” – Judy Nero
“High quality product and excellent workmanship. The crew were very efficient and professional.” – Vicki O’Donnell

However, some complaints focus on communication issues and unsatisfactory responses to problems arising after installation.

Examples of negative reviews include:
“They drilled onto my fence instead of installing it adequately… the company still has not responded to my request.” – G
“If you aren’t happy with a section/panel they installed, don’t ask them to fix it because they won’t.” – Thomas Wilson

Review Summary:
Positive Sentiments: High-quality workmanship, friendly service, efficient installation, and competitive pricing.
Negative Sentiments: Communication issues, lack of follow-up on complaints, and dissatisfaction with corrective measures taken.

Additional Ratings:
BirdEye: 4.4 stars based on 252 reviews, reflecting generally favorable feedback with noted communication issues.
Better Business Bureau (BBB): The business has a profile and is not accredited; there is no rating available.

Total Lead Smart Rating: 7.3/10. This rating reflects overall customer satisfaction with high-quality work, though there are notable concerns with communication and follow-up on complaints.

Conclusion:
Vilo Fence appears to be a solid choice for fencing services in Tampa, FL, known for its quality installations and friendly service. Nevertheless, potential customers should be aware of the mixed reviews, particularly regarding communication and handling of post-installation concerns, before making a decision.

Member Since July 2024

Listing Id 143872

Contact Info

3805 W Osborne Ave, Tampa, FL 33614
(813) 443-0771
Lead Smart Rating :
7.3/10.0

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3805 W Osborne Ave, Tampa, FL 33614

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Reviews

Rupa Nunamaker

a week ago

Great fence! We got a white vinyl fence with a motorized gate. Great install. Friendly service and price.

Anthony Giallourakis

2 weeks ago

The neighbor house is using this company to put a fence on their property. Instead of going around the live 2 oak tree (that’s protected) they dug holes right at the base of the tree and cut the roots of the tree. They were told at the beginning to go around the tree and not dig or cut near the tree from their supervisor but they chose not to after he left and continued to do what they wanted.

Amanda Jordan

a month ago

They did an amazing job taking down a fence previously installed that was not done correctly by another company and was falling apart after a few years. Worked efficiently and put up a beautiful new white fence.

Sheila Bradley

a month ago

Vilo added a gate to my existing fence and patched another part. Very pleased with the job start to finish.

Judy Nero

a month ago

Vilo finished my fence yesterday and I am so pleased with the results! The guys worked so hard in 92 degree heat and finished 188 feet of fence, including removal and new gate in two days. I highly recommend this company!!

Thomas Wilson

a month ago

Sure, they can install a fence at a fair price. 3 stars for communication and my experience with them. If you aren’t happy with a section/panel they installed, dont ask them to fix it because they won’t. I had to purchase materials from them to fix a panel that isn’t level and fix it myself.

Orlando Aguiar

2 months ago

Excellent place for your protection circus work

Tony Wise

2 months ago

Getting better as you get to know them

2 months ago

They installed my neighbor’s fence, and most recently a gate. The issue is they drilled onto my fence instead of installing it adequately and independently. As of today, months later, the company still has not responded to request to remove screws so I am forced to leave a negative review. At the time, I caught them doing the incorrect installation once I heard drilling and saw a hand grasping onto my fence. When confronted at the time, one of the installers feigned ignorance and language issues. He then proceeded to call the owner to relay the situation, explaining what he did in his native language. However when I started speaking with him in the same language, he looked very surprise and had the owner speak with me. The owner promised he’d resolve the issue whichever way I desired, removing the screws, replacing the damaged boards, whatever was needed, to just call him and let him know. After checking with the city and my own installer, I did reach out to him to only have the screws removed but have been ignored. They cannot be recommended for professional jobs.

VICKI ODONNELL

3 months ago

High quality product and excellent workmanship. The crew were very efficient and professional. Communication was good. Pricing was fair and reasonable. If you need a fence, call Vilo Fence!