Overview:
Liberty Gates is a fence contractor located in Sarasota, Florida. The company specializes in the installation and repair of gates, offering services to both residential and commercial clients in the area.
Services Provided:
– Gate installation
– Gate repair
– Custom fencing solutions
Timings:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (941) 201-1088
Website: http://www.libertygatesllc.com
Customer Reviews and Sentiment:
Liberty Gates has a rating of 3.2 stars based on 18 reviews.
Positive feedback highlights the company’s professionalism and timely service, with some customers praising their attention to detail and care for customer satisfaction.
Examples of positive reviews include:
“Professional and timely, they explained the entire process to me in layman’s terms which put me more at ease.” – J Poole
“They really care. Highly recommend them. Very conscience.” – Gene Edwards
“Liberty Gates is a fantastic company.” – Suzy Gangnagel
However, negative feedback primarily points to severe issues with communication, reliability, and completion of services, with multiple customers expressing frustration over significant delays and unreturned calls.
Examples of negative reviews include:
“The owner will take your money and either it will take him FOREVER to give you the product you paid for or he will just ghost you.” – Tracy Seidle
“I contracted three Gates… still no refund or finished product.” – Tony Trulock
“After 3 weeks with no response, I reached out to them directly… it’s now been almost 2 months and no response from this company.” – Dave Hill
Review Summary:
Positive Sentiments: Professionalism, timeliness, attentive customer service, and quality installation.
Negative Sentiments: Poor communication, failure to deliver products, delays in service, and issues with refunds.
Additional Ratings:
BirdEye: 3.2 stars based on 18 reviews. The reviews reflect a significant level of customer dissatisfaction, particularly regarding service fulfillment and responsiveness.
Total Lead Smart Rating: 4.0 (Calculated based on mixed customer feedback, with notable positive experiences overshadowed by persistent issues).
Conclusion:
Liberty Gates has the potential to provide quality gate solutions in Sarasota, FL, with some customers appreciating their service and professionalism. However, the overwhelming negative feedback regarding delays, communication issues, and unfulfilled orders is a significant concern that potential customers should weigh carefully before engaging with the company.
Member Since July 2024
Listing Id 143114