Pensacola Fence Company in Pensacola, Florida 32503

Pensacola Fence Company

548 Royce St, Pensacola, FL 32503

2.4 (9 reviews)

Overview:
Pensacola Fence Company is a fence contractor located in Pensacola, FL. The company specializes in installing and repairing various types of fences but has received significant criticism regarding its service quality and customer communication.

Services Provided:
– Fence installation
– Fence repairs
– Privacy fencing

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (850) 270-2888
Website: http://pensacolafencecompany.com/

Customer Reviews and Sentiment:
Google Reviews: 2.4 stars based on 9 reviews.

Examples of positive reviews include:
“Very sloppy. They’re measurements where questionable and my ‘privacy fence’ had gaps between every single slat.” – Erin

The negative feedback consistently highlights issues such as poor communication, missed appointments, and substandard workmanship. For instance, one customer noted, “Never showed for our appointment and never returned my call or text.” – Tina Pendleton

Review Summary:
Positive Sentiments: Few mentions of service; however, issues were noted with measurements.
Negative Sentiments: Unreliable communication, missed appointments, and unsatisfactory work quality reported across multiple reviews.

Additional Ratings:
– BirdEye: 2.4 stars based on 9 reviews, reflecting a trend of significant dissatisfaction among customers.
– Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been several complaints regarding service issues and unresponsiveness.
Total Lead Smart Rating: 2.0/10. This rating indicates severe customer dissatisfaction, primarily due to unresponsive service and inadequate workmanship.

Conclusion:
Pensacola Fence Company appears to be a less reliable choice for fencing services in Pensacola, FL, with a pattern of negative reviews focusing on poor communication and inadequate service. Potential customers should approach with caution and consider alternative options based on the prevailing customer experiences.

Member Since July 2024

Listing Id 141770

Contact Info

548 Royce St, Pensacola, FL 32503
(850) 270-2888
Lead Smart Rating :
2.0/10.0

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Listing location

548 Royce St, Pensacola, FL 32503

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Reviews

Erin

2 months ago

Very sloppy. They’re measurements where questionable and my “privacy fence” had gaps between every single slat. In addition to the new fencing, I paid for repairs which were also poorly done.

Vikki Bankes

3 years ago

I had them put in a fence they put the fence in front of my sprinkler system and messed up my outlet in my patio room from there air tank ,they were using for there nail gun , And they refuse to fix it I called and called and called either Forward my number or don’t answer it Not only do I have to fix my own sprinkler system I got to fix my own outlet when Blake the owner of the fence Company said they would fix it ,, they also moved my fense pretty far from where it was originally at and I didn’t like it . I also told Blake that also ,there’s nails sticking out of the fence an empty spots were they didn’t even put nails in it . Alex came back 2 Days later I showed him all the mistakes that the company he works for did , he said he would tell Blake since He’s the owner of that company, never Hurd back from either person .They moved to another state and left me to deal with there mistakes Use any other company but these people they went to Louisiana by the way , Still Calling hoping they will pick up I had fense put in August 24 2020 Hope this helps someone , Vikki Bankes Pensacola Fl

LD Dawkins

3 years ago

Called and scheduled an appointment for a quote in May. The first appointment was no call/ no show. When I called to follow up on the missed appointment, the manager apologized, rescheduled and said he would personally come out and complete the estimate. To date, I have seen no-one from Pensacola Fence Company.

Reg Altazan

5 years ago

Never responded to request for estimate.

Tina Pendleton

6 years ago

Never showed for our appointment and never returned my call or text.