Overview:
Rose Fence Company is a fence contractor located in Orlando, Florida, providing a range of fencing solutions to meet residential needs. While they have a background in various types of fencing installations, customer experiences reveal a mix of satisfaction and dissatisfaction.
Services Provided:
– Fence installation
– Fencing repairs
– Consultation and estimates
– Gate installation and adjustments
Timings:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (407) 382-5000
Website: http://www.rosefencecompany.com/
Customer Reviews and Sentiment:
Rose Fence Company has received mixed reviews from customers, leading to a rating of 3.2 stars based on 53 reviews.
Positive feedback highlights:
“These guys did a great job… professional and friendly.” – Andrew M.
“I loved everything about Rose Fence Service… very patient and professional.” – Sonia Garcia
“Rose Fence installed our white vinyl fence… the product quality and installation was excellent.” – James Lawrence
Negative comments include:
“Terrible customer service.” – Billy Dinkins
“DO NOT SPEND TIME AND MONEY WITH THIS COMPANY.” – HERNAN TORO
“I wasted my time waiting for a company that never had any intentions of doing the job.” – Daniel Rodriguez
Review Summary:
Positive Sentiments: Professional service, friendly staff, quality workmanship, good installation.
Negative Sentiments: Poor customer service, lack of response, project delays, and unresolved inquiries about repairs.
Additional Ratings:
BirdEye: 3.2 stars based on 53 reviews, which reflects the overall customer sentiment showing significant room for improvement.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).
Total Lead Smart Rating: 4.1/10
This rating reflects a balance of positive customer experiences but highlights issues related to communication and service that often lead to customer dissatisfaction.
Conclusion:
Rose Fence Company appears to offer quality fencing services in Orlando, FL, with numerous satisfied customers praising their installation quality and professionalism. However, the significant number of negative reviews concerning customer service and communication should be considered by potential clients before making a decision.
Member Since July 2024
Listing Id 141397