Superior Fence & Rail in Jacksonville-FL, Florida 32254

Superior Fence & Rail

5470 Hwy Ave, Jacksonville, FL 32254

4.9 (1292 reviews)

Overview:
Superior Fence & Rail, located in Jacksonville, FL, is a highly-rated fence contractor specializing in the installation and repair of various types of fences, including vinyl fences. Known for their professional service and high-quality workmanship, they serve residential clients and have built a strong reputation in the area.

Services Provided:
– Fence installation (vinyl, wood, and chain link)
– Fence repair
– Estimates and consultations
– Customer service

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (904) 467-4889
Website: https://www.superiorfenceandrail.com/north-florida/?utm_source=GMB&utm_medium=location&utm_campaign=SFR-Jacksonville-GMB&utm_content=main-4-22-20

Customer Reviews and Sentiment:
Superior Fence & Rail boasts an impressive rating of 4.9 stars based on 1,292 reviews on Google, reflecting overwhelmingly positive feedback.

Positive sentiments highlight the following:
“The work is outstanding, and the finished product is impressive.” – Vividly Videography
“A+ professional” – Rose Marie Samaniego
“They worked very hard, and it was amazing to watch.” – Steve G

However, there is some negative feedback as well:
“I reached out to them to have an estimate completed… months later, no email or quote received.” – Carina CHF

Review Summary:
Positive Sentiments: Excellent workmanship, prompt service, professional conduct, outstanding customer service, competitive pricing, and high-quality installations.
Negative Sentiments: Communication issues, delays in receiving estimates, and multiple visits required to complete certain repairs.

Additional Ratings:
BirdEye: 4.9 stars based on 1,292 reviews, indicating a high level of customer satisfaction.
Total Lead Smart Rating: 8.5/10 – This rating reflects the company’s strong positive sentiment and reputation for quality service, balanced by a few isolated complaints regarding communication and service delays.

Conclusion:
Superior Fence & Rail is a reputable choice for fencing services in Jacksonville, FL, praised for their professionalism and quality of work. While they have received mostly positive feedback, potential customers should be aware of isolated communication issues reported by some clients.

Member Since July 2024

Listing Id 138869

Contact Info

5470 Hwy Ave, Jacksonville, FL 32254
(904) 467-4889
Lead Smart Rating :
8.5/10.0

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5470 Hwy Ave, Jacksonville, FL 32254

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Reviews

Carina CHF

4 days ago

Wouldn’t recommend this company based on my experience. I reached out to them to have an estimate completed in April, which was scheduled. However, the day before the scheduled appointment, the representative asked to come that same afternoon so I moved around my schedule to accommodate. She took measurements and said she would also email railing examples to us to review and the quote would be received within a day. Here we are months later, no email or quote received to date. This is even after calling and emailing their office for follow up.

Vividly Videography

a week ago

The work is outstanding, and the finished product is impressive. The customer service is phenomenal. I will undoubtedly continue to work with this company to complete the other side of my fence when I am ready.

Rose Marie Samaniego

2 weeks ago

My vinyl fence was installed on 6/18/24 Mr Nick was thorough . Reviewed the process . A+ professional

Jim Bost

2 weeks ago

Superior Fence installed my new white vinyl fence this afternoon. Mike, Greg, and Jordias did a very professional job and it looks great. Thanks for a job well done!!

Tatiana Soto

3 weeks ago

Single family home backyard I shopped around and they offered a competitively affordable price and were able to do one day install (my backyard isn’t huge but still sizeable). John,kevin and Horace were kind efficient, and put in great pride in their work. My HOA already knew the company so with the survey and quote email we were good to go.

Peter H

3 weeks ago

I want to start off by saying Jeremiah, the repair technician did an excellent job fixing the gate that was unfixable by four other visits. This has to be called out because it took four visits by Superior to fix my gate. Why it couldn’t be fixed before? I don’t know, but it seems like an issue with Superior fence. That is why I’m giving three stars. I would give five stars to Jeremiah however. I would expect all technicians to be as good as Jeremiah. Praise to him.

Julie Elle

4 weeks ago

Absolutely best Fence company!!! I would give ten stars if I could. From first call to install to follow up.. Excellent service from all involved. Best Price as well and I received quotes from several North Florida fence companies. Justin and Victoria submitted the request to our HOA on our behalf. Truck 302 with Radcliffe, Jamor, Dornell, and Byron installed our fence. They had the best teamwork I have seen in a long time. They knocked out our install in humid, hot conditions with ease. Kudos!!!! Highly recommend… ⭐️⭐️⭐️🌟⭐️⭐️🌟⭐️⭐️⭐️

Ron Nicoletti

a month ago

The fence was damaged by the exhaust of a power washer. Superior quickly made arrangements to repair the fence. The technician was polite and replaced the damaged section.

Steve G

a month ago

Today I had a fence with 3 gates installed at my property – and overall – it was a great experience. Team Leader Reginald was very thorough on the initial and final walk throughs. He, Nick, George & Tee methodologically installed the fence from the back to the front. They worked very hard, and it was amazing to watch. While every homeowner deserves a perfect job from the trades they hire, it does not often happen – but it did with Superior!

Rob

a month ago

Love my new fence. Fantastic job guys!