Duval Fence Inc in Jacksonville-FL, Florida 32257

Duval Fence Inc

5151 Sunbeam Rd STE 13, Jacksonville, FL 32257

3.7 (51 reviews)

Overview:
Duval Fence Inc is a fence contractor located in Jacksonville, Florida. The company specializes in the installation and repair of various types of fencing, catering to both residential and commercial needs.

Services Provided:
Fencing installation, fencing repair, residential fencing, commercial fencing, gate installation, customer service.

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (904) 260-4747
Website: http://www.duvalfence.com/

Customer Reviews and Sentiment:
Duval Fence Inc has a mixed reputation based on customer reviews:

Google Reviews: 3.7 stars based on 51 reviews.

Positive feedback highlights the company’s friendly service, helpful staff, and competitive pricing. Customers appreciated the professionalism and the quality of the installation.

Examples of positive reviews include:
“Working with Josh was a pleasure!… fence looks great!” – Juan-Carlos Martinez
“Very knowledgeable and professional.” – James Perry
“Everyone was very friendly and helpful.” – Katherine Birt

However, some complaints focus on communication issues, job execution problems, and a lack of follow-up.

Examples of negative reviews include:
“Broke an irrigation pipe and refuses to fix it.” – Haley Hoover
“Never ask Mr. Pete for an estimate… 17 days later, NO REPLY.” – Mart Daisie

Review Summary:
Positive Sentiments: Friendly service, knowledgeable staff, good pricing, quality installation.
Negative Sentiments: Communication issues, execution problems, delays in response.

Additional Ratings:
BirdEye: 3.7 stars based on 51 reviews; complaints noted about service delays and customer follow-up.
Total Lead Smart Rating: 5.5/10. This rating reflects the overall customer satisfaction, quality of services provided, and recurring issues with communication and project management.

Conclusion:
Duval Fence Inc presents a mixed option for fencing services in Jacksonville, FL. While they are acknowledged for their competitive pricing and friendly staff, potential clients should consider the reports of communication issues and execution problems when making a decision.

Member Since July 2024

Listing Id 138847

Contact Info

5151 Sunbeam Rd STE 13, Jacksonville, FL 32257
(904) 260-4747
Lead Smart Rating :
5.5/10.0

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5151 Sunbeam Rd STE 13, Jacksonville, FL 32257

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Reviews

Haley Hoover

11 months ago

As the fence may look nice, broke an irrigation pipe and refuses to fix it.

shawn east

2 years ago

I used to work for them in 97-98 great people treated me right hated that I had to leave

Katherine Birt

2 years ago

Our experience with Duval fence was good. Everyone was very friendly and helpful. David, Sean and Pete-all super nice guys. Our installer (Sean) has worked for the company for 25 years and spoke highly of the owners. He also remembered installing our original fence over 15 years ago! Duval came in a little lower than the other estimates we got and they did a good job so, we’re pleased. UPDATE… **One year later…A lot of boards/nails popping out😕 Will give them a call.**

Robin Anderson

2 years ago

Some jobs do not go smoothly. This was one of them. My overall review of Duval Fence is 4 stars because they stood by the job until it was right. Josh and Richard provided a gate that was adjusted to perfection. Would everyone have liked it to have gone smoother? Yes, but it just doesn’t always work out that way.

Victor Bruno

3 years ago

I call for a estimatr to much excuses Thanks for. Nothing!

Mart Daisie

3 years ago

if there is a No-Star rating, i would rate it as NO-STAR, but had to put 1-star to enable posting. Never ask Mr. Pete peters for an estimate of dog chain link enclosure. I had txt him , emailed him & even spoke to him personally on the phone. He confirmed having received the txt message, as well as my email to his business email address. Yet 17 days later, NO REPLY. Not even a courteous word to mention if the requested estimate can be done or not. This business must will only listen if your expected dollar estimate is 4- figures & above, but if the estimate is less than this, don’t expect it. they won’t even waste an ink nor a second to reply.

Kastro Prendi

3 years ago

Very friendly and give a estimate in a minutes.

Juan-Carlos Martinez

3 years ago

working with Josh was a pleasure! He has a keen eye for detail, is genuinely interested in a positive customer experience, and is just a great, laid-back guy to work with from beginning to end. fence looks great!

James Perry

3 years ago

Very knowledgeable and professional.

William Eldeb

3 years ago

Ridiculous on price Didn’t have anything done