Smith Fence Company of Fort Myers

Overview:
Smith Fence Company of Fort Myers is a fencing contractor located in Fort Myers, FL. The company specializes in various types of fencing installations, offering services to improve both security and aesthetics for residential and commercial properties.

Services Provided:
– Fence installation (aluminum, PVC, etc.)
– Fence repairs
– Custom fencing solutions
– Residential and commercial fencing

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (239) 900-9011
Website: http://www.smithfencefm.com/

Customer Reviews and Sentiment:
Smith Fence Company has a mixed review profile with an overall rating of 4.2 stars based on 12 reviews.

Positive feedback emphasizes the company’s responsiveness, high-quality installations, and customer service. Customers have praised their punctuality, the professionalism of the staff, and the excellent final product.

Examples of positive reviews include:
“The hurricane torn down most of our fence they rebuild it and it looks great.” – Jim Dickson
“Andrew assisted me with the entire process. He was knowledgeable, friendly, and punctual.” – David Turrubiartez
“Spoke with Andrew over the phone about a quote. Great customer service and great pricing.” – Chelsea B

On the other hand, negative reviews focus on issues with workmanship and a lack of follow-up service. Customers have expressed dissatisfaction with sub-par installation and difficulty in reaching the company for corrections.

Examples of negative reviews include:
“Workmanship and installation is sub-par at best, there were holes where screws that were installed and then removed and left as is.” – Ken Minor
“I can’t get them to call us back.” – Steven Rhoad

Review Summary:
Positive Sentiments: Responsive customer service, quality fence installations, knowledgeable staff, and prompt completion of projects.
Negative Sentiments: Sub-par workmanship, issues with follow-up and repairs, and lack of communication.

Additional Ratings:
Google Reviews: 4.2 stars based on 12 reviews.

Total Lead Smart Rating: 6.5/10
This rating considers the overall positive sentiment from satisfied customers weighed against some significant negative feedback regarding workmanship and follow-up service.

Conclusion:
Smith Fence Company of Fort Myers presents a reliable choice for fencing needs in the Fort Myers area, known for their customer-oriented approach and efficient service. However, potential customers should be mindful of the mixed reviews and the reported issues with installation quality before making a decision.