New Britain Fence Co. LLC in New Britain, Connecticut 6053

New Britain Fence Co. LLC

777 Osgood Ave, New Britain, CT 06053

3.9 (7 reviews)

Overview:
New Britain Fence Co. LLC is a fence contractor located in New Britain, Connecticut. The company specializes in installing and repairing various types of fencing, providing services to both residential and commercial clients.

Services Provided:
Fence installation, fence repair, residential fencing, commercial fencing, professional consultation.

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (860) 224-6997
Website: http://newbritainfence.com/

Customer Reviews and Sentiment:
New Britain Fence Co. LLC has a mix of positive and negative reviews across various platforms:

Google Reviews: 3.9 stars based on 7 reviews.

Positive feedback emphasizes the company’s professionalism, responsiveness, and quality workmanship. Customers have expressed satisfaction with timely responses and cost-effective services.

Examples of positive reviews include:
“What a great and professional job.” – Emelia Valentin
“Responsive and helpful company.” – Margaret Donohue
“They did a great job on the fence.” – Rachel Burns

The complaints indicate problems with communication and project initiation. One customer reported a significant delay and a lack of responses regarding their fence installation.

Review Summary:
Positive Sentiments: Professional and timely service, quality workmanship, reasonable pricing.
Negative Sentiments: Communication issues, project delays, lack of responsiveness.

Additional Ratings:
BirdEye: 3.9 stars based on 7 reviews, reflecting a similar trend of customer satisfaction with notable issues in communication.
Total Lead Smart Rating: 6.0 (Calculated based on customer satisfaction, quality of services, and the issues noted in reviews.)

Conclusion:
New Britain Fence Co. LLC appears to be a viable option for fencing services in New Britain, CT, recognized for their professional work and good rates. However, potential customers should take note of the communication issues and project delays reported by several clients before making a decision.

Member Since July 2024

Listing Id 140937

Contact Info

777 Osgood Ave, New Britain, CT 06053
(860) 224-6997
Lead Smart Rating :
6.0/10.0

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Listing location

777 Osgood Ave, New Britain, CT 06053

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Reviews

Emelia Valentin

2 months ago

What a great and profesional job. I was a little hesitant when I read the mix reviews but I am very happy that I went ahead and texted Willie for a quote. Not only did he respond in a timely matter, he answered my questions, addressed my concerns and the cost was reasonable and kept in touch. His crew are very professional and very proud of the job they are doing. Definitely what I wanted!!!

Margaret Donohue

6 months ago

Responsive and helpful company. After a recent storm damaged our fence, they came out quickly to repair it without charge. Will be using them again!

Robert Lewis

10 months ago

best

josephine Ovalles

3 years ago

Early March, Willy came to the house to measure the fence. He provided me with a verbal estimate and the downpayment. I sent him many test messages to start the project and for him to pick check up, he did not respond to my text messages. Finally, in May 2021, he came and provided me with a written estimate and said , “I’m not going to take your money now because I have to order the material and will take about 6 weeks., you are lucky that I did not increase the price”. I was expecting the fence to be installed in May. However, he has not responded to my text messages. Today is July 12th and no respond. Please don’t use this very irresponsible company.

Rachel Burns

4 years ago

They were very professional and honest, and did a great job on the fence. They also charged a very reasonable rate. I would definitely recommend them. 🙂