Fence Guy

TRUTH IN CHRIST

a month ago

This is the short story in general. The fence guy put up a fence for us last summer 2023, They used very terrible quality wood, very bad. Also MANY slates were also split on the top and bottom from where they screwed in the slates, rotted knots, opened pores wood meaning not flat smooth, sealed and solid, terrible quality, cant believe they even put it up. So a few weeks later i called them to tell them about it. One of the owners came and looked at it and he seen what i seen and said they will replace ALL slates. So they came yesterday on 5-17-2024. To replace the pickets. As the two workers were unscrewing the slates i started to notice more bad quality wood on the rails they used and also one of the posts had a rotted through knot on one side, I did not get to see most of the rails or posts. So i wanted to show one of the guys these things and he started to say YOUR WASTING OUR TIME. (( I THOGHT TO MYSELF ACTUALLY ITS THE EXACT OPPOSITE, YOUR ACTUALLY WASTING MY TIME. )) So then that same guy called one of the owners and the worker told the owner that as were taking off the slates were starting to see more imperfections ( not sure what he meant by imperfections ) So i got on the phone with the owner and right away he was aggressive and telling me WERE LOSING MONEY ON THIS JOB, like it was my fault or issue, and i would try to talk and he kept going so finally i said are you going to let me talk sir and he said yes. So i told him. That the pickets are on my side and the damage bad quality wood of the rails is facing my yard and i wouldn’t have been able to see this until the slates were taken off. So i got off the phone with the owner and i noticed a rotted out knot on one fence post that had actually fallen out or they put it up like that either way it was rotted on one of the corners all the way through. So i said i need to take more pictures of this stuff because i cant trust these people and i said the wood was garbage and it was thats why the owner wanted to replace all the slates. So the other worker was so angry and enraged within that he actually stopped unscrewing the slates and started to rip them down actually snapping them in half ((( I wonder if that caused damage to the rails ))). Then a lady owner came by, she apologized and then began to sort of maybe down play or make it seem like it wasn’t as bad, not sure how to describe it. Then she actually had the gull to ask me if im ever satisfied, i’m thought to myself later on. Yes when you use quality products and do the job right. But its kind of funny because the first owner wasn’t satisfied with it either and the lady owner told me she had her house painted and she had to have them come back, so i said to her well i can ask you the same thing are you ever satisfied maam? So this is the experience in general not every single word is on here but i have done my due diligence and read this three times to make sure the information that is on here is correct factual and not sensationalized. I’m a born again Christian man glory to GOD and JESUS CHRIST only and being a Willful premeditated liar and deceiver is no longer a part of my life. I have no personal issues with the business or individual’s, nothing against them, and everything forgiven on my end but my experience needed to be known, not saying they do this to everyone or to most but it did happen to me. So just beware that this is possible and it can happen because it happened to us.

John Pullega

4 months ago

Amazing work. My fence door was sagging, dragging, and falling apart. Caley and her crew quoted me about $850 for new concrete, posts, and everything else. They came out and replaced it in one day. Highly recommended.

Rebecca Lashley

6 months ago

Best company!!! When another company let us down Caley and Matt saved the day! Thank you so much for building a strong gate in the correct location, we are so happy!

Ashley Taylor

11 months ago

Five weeks ago an F1 tornado touched down in Highlands Ranch leaving behind a trail of destruction largely impacting fences, trees and exteriors throughout the community. As a result, my husband and I found ourselves in need of a new fence. We were focused on finding a great fence company as quickly as possible for the safety and security of our Great Dane. By the time I met with Caley at the Fence Guy, I had estimates from several other companies and was leaning another way. I ultimately chose the Fence Guy because they have been in business in Aurora for 25 years, are locally owned and operated, knew the Highlands Ranch rules, have quality material (cedar posts with cement bases, screws only), and a full time crew of quality installers. SO HAPPY we used them! If I could give the Fence Guy 6 stars, I would! They are EXCEPTIONAL! HIRE THEM! Do yourself a favor and enjoy a company that excels at clear communication, expectation setting, and follow through. Plus, they are Great Dane approved too!

Henali Deol

11 months ago

amazing price (we saved over 1K) and they have truly the best customer service! I’d recommend them to anyone looking for a fence and wants it to be hassle free!

Alex Abreu

a year ago

We called the fence guy after the wind storm knocked our fence down. Really a great service, free estimate showed up on the day they were scheduled. Whole project took 2 days. Their whole team made the project simple and easy.

Dean Poole

a year ago

We had a fantastic experience from beginning to end. Kaeli appeared on time to provide a competitive price, and even came up with ideas for our gate configuration. Matt showed up at the scheduled time to do the work and did a superb job that was completed in a couple of days. Everyone at the Fence Guy we dealt with was super friendly and professional, and we would use them again.

Craig Houser

2 years ago

If you’re looking for top quality, then Ed is the one to call. Great work, and I am very particular. Very pleased with the final result.

Dave Lindoerfer

2 years ago

Ed is great to work with. Provides top grade work for a very fair price. They are my go to reference for anyone needing fence repair/replacement.

Johanna Glaviano

3 years ago

We’ve used Ed three times now and are extremely satisfied with the work. Ed uses quality material, is timely and responsive, and does a beautiful job. Highly recommend!