Overview:
HGS Fencing & Gates is a reputable fencing contractor located in Temecula, California. The company specializes in various fencing solutions, including the installation and replacement of gates and fences, using high-quality materials to ensure customer satisfaction.
Services Provided:
– Fence installation
– Gate installation and replacement
– Free estimates
– Vinyl fencing
– Wrought iron gates
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (951) 623-5499
Website: http://hgsfence.com/
Customer Reviews and Sentiment:
HGS Fencing & Gates has received positive feedback across various platforms:
Google Reviews: 4.6 stars based on 9 reviews.
Positive feedback highlights the company’s excellent craftsmanship, communication, and timely execution. Customers have appreciated the high-quality materials used and the professionalism of the owner and staff.
Examples of positive reviews include:
“HGS Fencing & Gates truly exceeded all expectations… Everything is seamless.” – Drew Howell
“Great communication, on time, and finished on time as well.” – Jimmy Todd
“Excellent Job in replacing our wrought iron gate!!” – Rhonda
Negative feedback focuses on a customer’s experience with an alleged charge for a quote and a lack of follow-up communication after an on-site visit.
Example of a negative review:
“Advertises Free Quotes but charged me… Got no quote and I’m out of $100.00.” – David Kranbuhl
Review Summary:
Positive Sentiments: High-quality craftsmanship, excellent communication, timely service, fair pricing, and professional behavior.
Negative Sentiments: Issues with alleged charges for quotes and lack of follow-up communication.
Additional Ratings:
BirdEye: 4.6 stars based on 9 reviews, reflecting a similar trend of customer satisfaction.
Total Lead Smart Rating: 8.1/10
This rating is based on the overall customer satisfaction, quality of services, and one unresolved complaint regarding a quote. While the business has strong positive sentiment from many customers, the negative feedback regarding communication and customer service slightly lowers the overall score.
Conclusion:
HGS Fencing & Gates is a solid choice for fencing services in Temecula, CA, especially known for their craftsmanship and professional approach. However, potential customers should consider the mixed feedback regarding estimates and follow-ups before making a decision.
Member Since July 2024
Listing Id 143936