Superior Fence & Rail

Overview:
Superior Fence & Rail is a reputable fence contractor located in Spring Valley, CA. The company specializes in providing high-quality fencing solutions, catering to residential and commercial clients. With a commitment to excellent workmanship and customer service, they are dedicated to fulfilling diverse fencing needs.

Services Provided:
– Fence installation
– Vinyl fencing
– Privacy fencing
– Professional consultation
– Cleanup and haul away services

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (619) 359-8680
Website: https://www.superiorfenceandrail.com/north-san-diego/?utm_source=GMB&utm_medium=location&utm_campaign=SFR-North-San-Diego-GMB&utm_content=url-7-6-22

Customer Reviews and Sentiment:
Google Reviews: 4.8 stars based on 42 reviews.

The positive feedback emphasizes the team’s professionalism, attention to detail, and exceptional customer service. Customers have praised their communication and the quality of the fencing work completed.

Examples of positive reviews include:
“Manny and Arnold … really did a great job and put a lot of attention into details.” – Eric Stiles
“They were on time, efficient and the new fence looks amazing.” – Steve Partain
“The entire Staff are very kind and patient… We highly recommend this company.” – A Bock

However, there was a notable negative sentiment regarding one review, highlighting concerns about rudeness and unmet expectations:
“Condescending, RUDE!!!! They did NOT do what they were paid to do at all.” – Gina D’Amore

Review Summary:
Positive Sentiments: Professionalism, great communication, quality workmanship, attention to detail, and timely service.
Negative Sentiments: Occasional issues with customer service and satisfaction.

Additional Ratings:
BirdEye: 4.8 stars based on 42 reviews, reflecting a high level of customer satisfaction.
Total Lead Smart Rating: 9.0

This rating is determined by the overall customer satisfaction and high-quality feedback from the majority of reviews, despite some individual complaints about customer interactions.

Conclusion:
Superior Fence & Rail is a strong choice for fencing services in Spring Valley, CA, recognized for their skilled workmanship and professional demeanor. While most reviews are overwhelmingly positive, potential clients should consider the negative experiences reported by a few customers when making their decision.