Home Team Fencing in Santa Ana, California 92701

Home Team Fencing

115 N Standard Ave, Santa Ana, CA 92701

4.3 (98 reviews)

Overview:
Home Team Fencing is a fencing contractor located in Santa Ana, California, providing a broad range of fencing solutions including installations and custom projects. The company offers services designed to cater to various customer needs, such as patio covers and gazebos.

Services Provided:
– Fence installation
– Custom patio covers
– Gazebo construction
– Strong communication and project management
– Repair services

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (714) 893-9921
Website: https://www.hometeamfencing.com/

Customer Reviews and Sentiment:
Home Team Fencing has a solid rating of 4.3 stars based on 98 reviews, reflecting a mixture of satisfaction and dissatisfaction among customers.

Examples of positive reviews include:
“Great work, quick, easy and efficient” – Dan Barro
“I would highly recommend them, and would happily use them again.” – Kavita Anand
“Great communicators and speedy replies to inquiries. The fence looks great too!” – Paula Campbell

Negative sentiments arise from several customers expressing dissatisfaction with communication and service reliability:
“Not professional and very rude.” – R B (TheOne)
“I waited at home and no one ever showed up.” – Ryan G
“Save your money and time. This company doesn’t care about honoring their appointments.” – Anonymous Email

Review Summary:
Positive Sentiments: Efficient service, professionalism, high-quality workmanship, and good communication.
Negative Sentiments: Poor customer service, missed appointments, and unresolved complaints regarding repairs and support.

Additional Ratings:
BirdEye: 4.3 stars based on 98 reviews, generally aligning with the positive aspects noted in customer feedback.
Total Lead Smart Rating: 7.5/10. This rating reflects overall positive sentiments from numerous customers, tempered by substantial complaints regarding professionalism and appointment adherence.

Conclusion:
Home Team Fencing stands out for its quality service and effective communication, making it a reputable option for fencing needs in Santa Ana, CA. However, potential customers should consider the concerns raised about service reliability and professionalism before proceeding with their services.

Member Since July 2024

Listing Id 143006

Contact Info

115 N Standard Ave, Santa Ana, CA 92701
(714) 893-9921
Lead Smart Rating :
7.5/10.0

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115 N Standard Ave, Santa Ana, CA 92701

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Reviews

Dan Barro

3 months ago

Great work, quick, easy and efficient

Kavita Anand

8 months ago

My parents had fencing put in by Home team, fencing, and their worker Carlos was amazing. He arrived on time. Got the job done quickly cleanly and was very professional. I would highly recommend them, and would happily use them again.

paula campbell

a year ago

They call/text/email alot to check progress and satisfaction. Great communicators and speedy replies to inquiries. Could not have serviced better. And the fence looks great too! Part of a multi project effort, and they fit in seamlessly to all the activity. Great team! See before and after photos…

R B (TheOne)

a year ago

Not professional and very rude. Make me feels like I have to bagging hard for this company to install my fence. I guess costomers are not king anymore.

2 years ago

Home Team Fencing recently installed two custom Palomar Patio Covers and a Tiffany Gazebo and they look terrific. The workmanship and materials are of a high quality and well put together. The sales/customer service staff was friendly and very courteous and kept me fully informed throughout the entire process from sales quote to installation. I would highly recommend Home Team Fencing for all of your patio cover, gazebo or fencing needs.

Ryan G

2 years ago

I got connected with Home Team Fencing through Home Depot. The company scheduled me for an appointment in a 2-hour window on Saturday 06/04/22. I waited at home and no one ever showed up. I later called their phone number from the confirmation email and no one answered or returned my voicemail. This is obviously not a very professional company and their ability to keep to a schedule is probably a good sign that one should avoid them when looking for a reliable fence company to follow through on their commitments. I’ll get other bids and go with a different contractor.

Anonymous Email

2 years ago

Had an appointment scheduled for 2-3PM today and they no showed. No call to reschedule. Save your money and time. This company doesn’t care about honoring their appointments. I can only imagine how unresponsive they are once you pay them.

Salvador Vasquez

2 years ago

Please be aware that all the reviews I see are from 2 years and older. Final Vinyl is no longer in business so you may not get the same level of response and service as before. Home Team Fencing is using the same logo and phone from Final Vinyl but not offering the same level of service. My gate again needs a minor repair that FV had tried to correct before at no charge. Home Team wants $300 to fix it. The parts would less than $30 from Lowes or Home Depot. Issued my complaint to the The Home Depot, they are helping me with the costs of repairs. It would have been a good opportunity for Home Team to show how they take care of customers, especially for under $30 that they could write off to customer service, instead they fell short!

roque rios

2 years ago

Mike is great. The office team as super nice. I cant wait to have the work done

Lori Novotny

3 years ago

Disappointed that they no longer sell replacement parts for minor repairs. After some discussion they did help me out but I’m worried about the next time one of my picket fence tops get broken or lost