PSG Fencing Inc in Los Banos, California 93635

PSG Fencing Inc

1218 D St, Los Banos, CA 93635

3.9 (21 reviews)

Overview:
PSG Fencing Inc is a fencing contractor located in Los Banos, CA. The company specializes in a range of fencing projects, offering services that include fence replacements and installations.

Services Provided:
– Fence replacement
– Decorative fence installation
– Consultation and estimation for fencing projects

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (209) 217-1695
Website: http://psgfencinginc.com

Customer Reviews and Sentiment:
Reviews for PSG Fencing Inc are mixed, with both high praise and significant complaints reflected in a 3.9-star rating based on 21 reviews.

Positive feedback emphasizes professionalism, promptness, and quality of work. Customers appreciate the timely responses and the accuracy of estimates provided.

Examples of positive reviews include:
“Professional company…quick to add us to their already busy schedule.” – Michael Reis
“Frank and crew did a great job…professional, timely and responsive.” – Caleb Siemens
“Really good professional job done; would recommend.” – Jesus Gonzalez

On the other hand, complaints highlight issues with customer service, communication, and accountability, particularly regarding unresolved problems after installation.

Examples of negative reviews include:
“Owner guaranteed a good professional job…did not return phone calls at all.” – MightyHearts13
“Scheduled an appointment…Frank never showed up for the appointment.” – Janae Rasmussen

Review Summary:
Positive Sentiments: Professionalism, timely service, accurate estimates, quality workmanship.
Negative Sentiments: Poor customer service, lack of communication, unfulfilled commitments.

Additional Ratings:
Google Reviews: 3.9 stars based on 21 reviews.

Total Lead Smart Rating: 5.5/10
This rating reflects a balance of positive feedback regarding the quality and professionalism of the service offered, contrasted with significant complaints about customer service and unresolved issues from clients.

Conclusion:
PSG Fencing Inc demonstrates a mix of high-quality workmanship and notable customer service challenges. While many customers commend the professionalism and timeliness of the service, potential clients should weigh these positives against the reported communication issues and unmet commitments before proceeding with their fencing projects.

Member Since July 2024

Listing Id 139873

Contact Info

1218 D St, Los Banos, CA 93635
(209) 217-1695
Lead Smart Rating :
5.5/10.0

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1218 D St, Los Banos, CA 93635

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Reviews

Michael Reis

3 months ago

We couldn’t have asked for a more professional company to complete our fence replacement. Our fence was damaged during the wind storms and George was quick to add us to their already busy schedule. His estimate was spot on with no hidden charges at the end. I would highly recommend to anyone looking for the right decorative fence to highlight their property.

Caleb Siemens

4 months ago

Frank and crew did a great job on the fence. They were professional, timely and responded quickly to any questions or concerns before the project started

Jesus Gonzalez

4 months ago

Really good professional job done; would recommend to friends and family. Sam who works at the lumberyard was a great help too.

Adam Austin

2 years ago

Went to get scrap lumber and built a wet bar with it.

MightyHearts13

3 years ago

Owner guaranteed a good professional job, but when questioned about problems was missing in action in addressing concerns. Wouldn’t return phone calls at all. Within the first year noticed posts were having issues: bending and were loosely set in the ground. We were specifically guaranteed that post cement would be substantial…we would have no problems? The fence line looks like a twisted snake. Owner finally came a few years later and gave excuses. He said he would be back…have not heard from him in over 1 1/2 yrs. Paid a lot of money for this fence and am truly disappointed. I WOULD NOT recommend him whatsoever! Using chains to hold up wood fence now.???

tina baker

3 years ago

Good prices on rock for landscaping

geoff bromfield

3 years ago

On time and a good job

Bob Williamson

3 years ago

We will be waiting for the sales team come out to make a estimate on a fence..

Janae Rasmussen

3 years ago

If I could give zero zero stars I would . Scheduled an appointment to have our fence re-built, took the day off of work waited all day, Frank never showed up for the appointment. Have gone in to buy topsoil and rock, very poor customer service from office staff. Sat and watch employee switch license plates plates from One truck to another to go do a delivery. They treat their employees very poorly, in front of customers. Will never use again, do not recommend

Gary Sousa

3 years ago

Cool mom and pop shop..