Pacific Vinyl Fences and Patio Installer in Glendale-CA, California 91201

Pacific Vinyl Fences and Patio Installer

825 Western Ave #19, Glendale, CA 91201

3.8 (11 reviews)

Overview:
Pacific Vinyl Fences and Patio Installer is a fence contractor based in Glendale, CA. The company specializes in the installation of high-quality vinyl fences and patio covers, providing a combination of professionalism and craftsmanship to meet customer needs.

Services Provided:
– Vinyl fence installation
– Patio cover installation
– Customer service and support
– Repair services

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (818) 500-7211
Website: https://pacificvinylfences.com/

Customer Reviews and Sentiment:
Pacific Vinyl Fences has garnered a mixed response from customers, reflected in its 3.8 rating based on 11 reviews.

Positive feedback highlights the company’s quality workmanship, attention to detail, and professionalism. Customers often commend the staff for their courtesy and effective communication.

Examples of positive reviews include:
“Art is one of the most professional people I’ve ever met… I recommend Pacific Vinyl Fences for all your fencing needs.” – Armen Khachatryan
“His attention to detail, professionalism and courtesy exceeded our expectations.” – Nancy Matthews
“I was so blown away by their professionalism and quality work.” – B Whiting

In contrast, negative sentiments focus on poor communication and responsiveness, with several reviewers reporting difficulties in getting repairs done or receiving responses after the initial transaction.

Examples of negative reviews include:
“It’s been over a year waiting for Tom to do a repair on my fence… very unprofessional.” – ricardo crisanto
“Does not respond to text or phone calls.” – Selldog Lee
“Not responsive very bad quality work.” – Serjik Gholi

Review Summary:
Positive Sentiments: High-quality work, professional service, attention to detail, good customer interactions.
Negative Sentiments: Issues with customer service and repair responsiveness, unresolved complaints regarding communication.

Additional Ratings:
Google Reviews: 3.8 stars based on 11 reviews.

Total Lead Smart Rating: 6.5/10
This rating considers the overall quality of service and mixed customer feedback. While many customers praised the work and professionalism, the significant number of complaints regarding communication and responsiveness impacted the overall score.

Conclusion:
Pacific Vinyl Fences and Patio Installer stands as a viable choice for fence and patio installation in Glendale, CA, with notable strengths in craftsmanship and customer service. However, potential clients should take note of the mixed reviews, particularly concerning communication issues, before making a decision.

Member Since July 2024

Listing Id 138021

Contact Info

825 Western Ave #19, Glendale, CA 91201
(818) 500-7211
Lead Smart Rating :
6.5/10.0

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Listing location

825 Western Ave #19, Glendale, CA 91201

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Reviews

Jeri Dixon

a year ago

The install job was good and fairly quick. But they never sent me a copy of the contact or the warranty .

ricardo crisanto

2 years ago

It’s been over a year waiting for Tom to do a repair on my fence, once he gets your money he will never return calls, text or email very unprofessional, and the manufacturer(duramax) is the same they wash their hands and will not do anything to resolve the situation . Don’t do any business with this company .

Selldog Lee

2 years ago

does not respond to text or phone calls. Asked me to wait 2 months for supplies. Going on 3 months. Will not pick up or return calls

Serjik Gholi

3 years ago

Not responsive very bad quality work I will not recommend using this company

Gayane Nalbandyan

4 years ago

Very well done .we like our new fence. High quality work .Amazing people . Professional , quick and good quality work . I recommend them 100% . 👍👍👍👍 …

Armen Khachatryan

4 years ago

Art is one of the most professional people I’ve ever met. His attention to detail is amazing. Great quality fences. Art is a perfectionist and he always asks for your input to make sure you are 100% in agreement and will be satisfied with his work. I recommend Pacific Vinyl Fences for all your fencing needs. Five Stars all the way!!!

Nancy Matthews

4 years ago

Art just finished our project and we couldn’t be more pleased. His attention to detail, professionalism and courtesy exceeded our expectations. We have an excellent quality product (manufactured locally) installed by a craftsperson and at an excellent price! We obtained bids from 3 other very reputable installers but Tom and Art beat them all! I highly recommend them!

B Whiting

4 years ago

I was so blown away by their professionalism and quality work. Tom, the owner, was courteous, well priced, punctual and considerate. His workers, Artin and his Father-in-law, were absolutely phenomenal. Artin informed me every step along the way when he ran into underground pipes or other issues. He was so kind and courteous and worked so hard. He even helped me to cut down some branches that I was working on out of the kindness of his heart. I was so grateful I found this wonderful team and believe you will be too. The fence is so incredibly gorgeous. Honestly, this was the best experience I’ve ever had working with a contractor, and I’ve had a few good ones.

Eduard Karapetyan

4 years ago

From start to finish, Pacific Vinyl Fences is hands down my favorite experience with big house projects. Best bang for your buck!! Friendly customer service, straight forward and transparent business for the best quality craftsmanship. I’ll recommend this company to anyone for all their fence and patio cover needs. Thank you Pacific Vinyl Fences, especially Art and Tom, for your dedicated and top tier service!!!