Overview:
Bill’s Fence Co is a fence contractor located in Cabot, AR, specializing in various fencing solutions for residential and commercial needs. The company is recognized for its customer service, though its project timelines have received mixed feedback.
Services Provided:
– Fence installation
– Fence repair
– Corrugated metal fencing inquiries
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (501) 985-1773
Website: http://www.billsfenceco.net/
Customer Reviews and Sentiment:
Bill’s Fence Co has received mixed reviews across various platforms:
Google Reviews: 4.2 stars based on 61 reviews.
Positive feedback often highlights the company’s great customer service and quality of work. Customers have praised their responsiveness and general workmanship.
Examples of positive reviews include:
“I would highly recommend. Chris Brown and his people care about their customers and do great work.” – Sara Lingo
“Great Customer Service!” – Jarrod Linn
The negative feedback points to issues with timelines and communication failures, alongside dissatisfaction with the cost of estimates.
Examples of negative reviews include:
“Scheduled and paid for an appointment to provide an estimate. Took off work to be home for appointment. No call, no show.” – Mark McLarty
“I called to see if they did corrugated metal fencing…that is a shady business practice.” – CHRISTY ORGAN
Review Summary:
Positive Sentiments: Excellent customer service, quality workmanship, attentive staff.
Negative Sentiments: Long project timelines, poor communication, high estimate fees.
Additional Ratings:
BirdEye: 4.2 stars based on 61 reviews, reflecting a consistent level of customer satisfaction but also complaints about service delays.
Better Business Bureau (BBB): No rating provided, but customer complaints regarding poor communication and missed appointments have been noted.
Total Lead Smart Rating: 6.5/10
Conclusion:
Bill’s Fence Co appears to be a viable option for fencing services in Cabot, AR, especially lauded for their customer service and quality work. However, potential clients should be cautious of reported delays and communication issues when considering this company for their fencing needs.
Member Since July 2024
Listing Id 135873