A+ Quality Fence & Deck, Inc in Montgomery, Alabama 36110

A+ Quality Fence & Deck, Inc

3180 Wetumpka Hwy, Montgomery, AL 36110

3.6 (64 reviews)

Overview:
A+ Quality Fence & Deck, Inc is a fence contractor located in Montgomery, Alabama, providing services in fence installation and deck construction. With a focus on quality and customer satisfaction, they cater to both residential and commercial clients.

Services Provided:
– Fence installation
– Deck construction
– Estimates for fencing projects

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (334) 277-1167
Website: http://www.aplusfences.com/

Customer Reviews and Sentiment:
A+ Quality Fence & Deck, Inc has garnered mixed reviews across various platforms:

Google Reviews: 3.6 stars based on 64 reviews.

Positive feedback emphasizes the quality of work, professionalism, and friendly service. Customers have appreciated their courteous behavior and fair pricing.

Examples of positive reviews include:
“Very pleased with the results and would not hesitate to use them again.” – David Burnett
“Great communication, and quality of work.” – Monica Johnson
“They are very busy but get to you as soon as they can.” – Kevin Rowe

However, there are notable complaints regarding poor customer service post-sale and long waiting times for quotes.

Examples of negative reviews include:
“Service after the sale leaves much to be desired. They are unresponsive.” – Sue Morris
“After all that and waiting a week no response.” – Melissa Lor

Review Summary:
Positive Sentiments: Quality workmanship, friendly service, professionalism, reasonable pricing.
Negative Sentiments: Poor post-sale communication, delays in response times, unresponsive customer service.

Additional Ratings:
BirdEye: 3.6 stars based on 64 reviews, reflecting customer satisfaction but highlighting areas needing improvement.
Better Business Bureau (BBB): The business is not accredited, with a rating of NR (No Rating) and one complaint in the last three years regarding customer service.

Total Lead Smart Rating: 5.5/10
This rating considers the overall customer satisfaction, quality of services, and feedback highlighting communication issues and responsiveness. While many customers appreciate the quality of work, the unresolved issues with customer service and mixed feedback slightly lower the overall score.

Conclusion:
A+ Quality Fence & Deck, Inc appears to be a reasonable option for fencing and deck services in Montgomery, AL. The company is recognized for its quality workmanship and friendly staff; however, potential customers should be aware of reported communication issues and service delays before making a decision.

Member Since July 2024

Listing Id 140681

Contact Info

3180 Wetumpka Hwy, Montgomery, AL 36110
(334) 277-1167
Lead Smart Rating :
5.5/10.0

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3180 Wetumpka Hwy, Montgomery, AL 36110

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Reviews

Sam Gaare

56 minutes ago

Took a while but they got back to me and sent someone out for an estimate. The guy was really nice and professional.

Sue Morris

a month ago

Service after the sale leaves much to be desired. They are unresponsive.

Charles Thomas

7 months ago

They won’t put up my fence because it was to small.

David Burnett

8 months ago

We used A+ QFD to fence in our backyard at our residence. Very pleased with the results and would not hesitate to use them again. Highly recommended! Everyone we dealt with (front office, estimator, and crew) were courteous and professional.

Melissa Lor

10 months ago

Okay I don’t know if it’s this location or the one in Prattville. I had called around the month of May to get an estimate on a privacy fence. Which was scheduled for June 5th to which was moved to June 7th. Great. I have been anticipating this meeting for an estimate. It was nice having the two people out talking about the fence, the gate, etc. After all that and waiting a week no response, I thought let’s wait a bit longer. Another week no response. Okay so I called, “are you sure you got an estimate?” 🙄 … Anyways they have me on file and that they’ll have to check in with someone & send the quote. Okay nothing, called the next day. I only had gotten an email notice about the person who was on site is out on appointment and will get back to me. Nothing!!! I’ve email twice like “thank you” & “hello? I’m waiting for the quote?” How long is this appointment? Or is he on a site? Otherwise have the other lady give me my quote!? Edit: Upside their quote is quite reasonable during this aftermath of COVID (when everything increased). But since it took so long to get back to me I went for another contractor which honestly was more after all the add on.

Dudley Christian

11 months ago

Finished and great.

Steve Thornton

a year ago

I love building a fence thats true and built with quality material, or on any task of woodwork. seems simple things now require a much higher skillset or understanding these days with new techniques or new products. A plus is one of those special places that builds works of art, and they are extremely fair priced. The tri-county is truly blessed to have them stick with and grow when others were closing shop. You can’t find better work nor better people,

Mike Jackson

a year ago

Friendly service at a reasonable price. Their work has made my look even better. Built the aluminum gate to fit perfectly, my driveway had an slight decline and they made sure the gate to fit that decline. Very happy with the results

Monica Johnson

a year ago

Great communication, and quality of work.

Kevin Rowe

a year ago

Not only was it a great price, it was great value for the price. They are very busy but get to you as soon as they can, and really care to provide the fence you want and need. Both crew and office staff were great.