Top Knotch Fence

Top Knotch Fence

Available
location 713 Shannon St, Mobile, AL 36606
4.6 (37 reviews)

Overview:
Top Knotch Fence is a reputable fencing contractor located in Mobile, Alabama. The company specializes in providing high-quality fence installation services, including both manual and automatic gates, tailored to meet the needs of residential and commercial clients.

Services Provided:
– Fence installation
– Automatic gate installation
– Custom fencing solutions
– Residential and commercial fencing

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (251) 402-9013
Website: http://www.calltopknotch.com/

Customer Reviews and Sentiment:
Top Knotch Fence has received generally positive feedback, with a current Google rating of 4.6 stars based on 37 reviews.

Positive sentiments highlight the company’s quality of work, professionalism, and timely service. Notable reviews include:
“One of Mobile’s BEST FENCING COMPANIES, QUALITY WORK DONE ON A PERFECT TIMING… I HIGHLY RECOMMEND MR DYLAN” – Angela Glover
“The fence looks amazing!… open communication the whole time” – Cindy Valdez
“These guys did a fantastic job! Fence looks great!… highly recommend them!” – Brandon H

However, there are some negative sentiments regarding customer service and quality of installation:
“We had previously written a positive review… after the project was completed, the electronic gate failed almost immediately… they simply stopped returning our calls. Avoid these guys!” – Robin Phillips
“I was not totally satisfied… Dylan was condescending and wasn’t willing to fix the problems” – Jacqueline Bonner

Review Summary:
Positive Sentiments: Quality workmanship, professionalism, good customer service, timely completion.
Negative Sentiments: Communication issues, problems with installation quality, lack of responsiveness to complaints.

Additional Ratings:
BirdEye: 4.6 stars based on 37 reviews, indicating a strong level of customer satisfaction overall, though mixed experiences were noted.
Better Business Bureau (BBB): The business does not have a listed rating or accreditation but may have unresolved complaints based on individual reviews.

Total Lead Smart Rating: 7.2/10
This rating is based on overall customer satisfaction, quality of services, and the balance of positive and negative feedback, reflecting a generally strong performance with some areas needing improvement.

Conclusion:
Top Knotch Fence appears to be a solid choice for fencing services in Mobile, AL, lauded for their quality work and professionalism. However, potential clients should consider the mixed reviews and isolated incidents of dissatisfaction and miscommunication before proceeding.

business

Member Since July 2024

Listing Id 140587

Contact Info

  • address 713 Shannon St, Mobile, AL 36606
  • phone (251) 402-9013
  • Lead Smart Rating :
  • 7.2/10.0
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Listing location

  • address 713 Shannon St, Mobile, AL 36606
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