RL Fence & Decks in Millbrook, Alabama 36054

RL Fence & Decks

4690 Main St, Millbrook, AL 36054

4.7 (29 reviews)

Overview:
RL Fence & Decks is a reputable fence contractor located in Millbrook, Alabama. The company specializes in building high-quality fences and decks, known for their craftsmanship and customer-focused services.

Services Provided:
– Fence installation and repair
– Deck construction
– Custom builds
– Emergency repairs
– Staining and finishing services

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (334) 717-1962
Website: http://www.rlfencing.com/

Customer Reviews and Sentiment:
RL Fence & Decks has received positive feedback with an impressive rating of 4.7 stars based on 29 reviews.

Positive sentiments highlight the professionalism, responsiveness, and quality of craftsmanship. Customers particularly praise the team’s attention to detail and ability to turn visions into reality.

Examples of positive reviews include:
“Amazing!! They took our dream and made it a reality!” – Misty B.
“Great service. Very responsive and beautiful craftsmanship.” – Matthew P
“Rocky was responsive, professional, and his team did an excellent job.” – James

Negative feedback points to a lack of communication on some occasions, with one customer mentioning unreturned calls for estimates.

Example of negative review:
“Called twice for an estimate and still haven’t gotten a response. Disappointing.” – Patty Gleeson

Review Summary:
Positive Sentiments: High-quality craftsmanship, responsive communication, professional service, and ability to meet customer needs.
Negative Sentiments: Occasional communication issues, particularly regarding estimate requests.

Additional Ratings:
Google Reviews: 4.7 stars based on 29 reviews.
BirdEye: Rating not available.

Total Lead Smart Rating: 8.5/10
This rating is calculated based on overall customer satisfaction, the quality of services provided, and some noted issues with communication. The positive experiences significantly outweigh the negative, making RL Fence & Decks a solid choice for customers in need of fencing and decking services.

Conclusion:
RL Fence & Decks stands out as a highly regarded choice for fencing and decking projects in Millbrook, AL, known for their professional approach and quality work. While there are some communication issues reported, the overall customer satisfaction suggests they are a reliable option for prospective clients.

Member Since July 2024

Listing Id 140495

Contact Info

4690 Main St, Millbrook, AL 36054
(334) 717-1962
Lead Smart Rating :
8.5/10.0

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4690 Main St, Millbrook, AL 36054

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Reviews

Misty B.

a month ago

Rocky, BJ, and Andy, wow just wow. There is absolutely no way we could fit all we wanted to say about these guys in one post but to sum it up…Amazing!! They took our dream and made it a reality! I searched for over a year and prayed to find the right person to build our deck and man, did God deliver. Rocky is one of the kindest, most knowledgeable guys you could ever meet. He has such a vision and eye for the fine details. He refines every work of art in his head before it ever becomes reality and when it does, it’s perfection! BJ and Andy are two of the nicest, hardest working guys around. The work they do is truly an art form and these guys are Picasso!! Thank-you, thank-you, and thank-you again! We will definitely call them for any future projects and you should too because they are hands down, THE BEST!! 💯

Tonya Robison

a year ago

Had an emergency when new dog tore through my old fence gate and also dug up under. Rocky worked me in and put new fence gates and dig prevention in to fix my situation. My 2nd time using RL fencing. Guys built good looking solid gates and at my request added extra prevention inside at bottom of gate fencing to prevent dog from biting, chewing, or digging out. Works perfect! Great value!

Susan Flowers

a year ago

Did a great job on our fence, plus stained it as well. We were very pleased.

Mindy Herring-Gainey

2 years ago

One of a kind builds that only add to your homes beauty and value. The owner truly goes above and beyond for his customers, making sure they are completely happy from beginning to end!

Patty Gleeson

2 years ago

Called twice for an estimate and left a detailed voice-mail. Also submitted an online request. Still haven’t gotten a response. Disappointing.

Matthew P

2 years ago

Great service. Very responsive and was able to construct my fence in 2 days. Beautiful craftsmanship and great quietly. Quote was under what others had given us. Couldn’t say enough good things about Rocky and his crew

Robbie Hart

2 years ago

The guys from RL just finished building a new deck for me. To say I am thrilled with the quality of their work would be an understatement. The price was substantially less than what others quoted. The work was completed quickly. I appreciate the high level of consultation and communication. Looking forward to having them do a fence later in the year. I would highly recommend RL.

James

2 years ago

Rocky was responsive, professional, and his team did an excellent job replacing a chain link fence with a new wooden one. Absolutely was the right choice using these guys.

Ed Cornell

3 years ago

Rocky and the entire crew was extremely professional and their work was of the highest quality. We would recommend this company to everyone thinking of building a fence or deck. We are very pleased with our fence and deck.

Amber Tornow

4 years ago

This business and the quality work they produce is phenomenal! My parents used them for their fence and large deck, my sister used them for her fence, and we have now used them for our fence and large deck. We all gave them our vision and they provided the work! I love all the work produced! They are very professional and friendly! I would not recommend anyone else! No regrets going with this company!