Arrowhead Heating & Air Conditioning in Casper, Wyoming 82601

Arrowhead Heating & Air Conditioning

460 N Kenwood St, Casper, WY 82601

3.8 (32 reviews)

Overview:
Arrowhead Heating & Air Conditioning is an HVAC contractor based in Casper, WY. The company provides a range of heating, ventilation, and air conditioning services, catering to both residential and commercial clients.

Services Provided:
– Air conditioning repair and installation
– Furnace repair and maintenance
– System inspections
– Emergency heating services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (307) 266-2177
Website: http://www.arrowheadhvacr.com/

Customer Reviews and Sentiment:
Arrowhead Heating & Air Conditioning has a mixed reception with a rating of 3.8 stars based on 32 reviews.

Positive feedback emphasizes the company’s quick response times, professionalism, and integrity. Customers appreciate the technicians’ efforts in explaining the issues and recommending cost-saving solutions.

Examples of positive reviews include:
“Lots of integrity and good work. Love Arrowhead!” – Taylor Rosty
“Great customer service.” – Jennifer Ryerson
“Professional and friendly. Highly recommend!” – Irene Talamantez

However, there are some negative sentiments regarding miscommunication and perceived overcharging for services, which have caused dissatisfaction among certain customers.

Examples of negative reviews include:
“They either lost it or threw it away. That’s not very professional.” – Adam D.
“Had a different company come out and they fixed it for 30 bucks.” – Jorge Alfonso

Review Summary:
Positive Sentiments: Quick response, professionalism, integrity, good customer service, knowledgeable staff.
Negative Sentiments: Issues with communication, allegations of overcharging, mishandling of customer documentation.

Additional Ratings:
Google Reviews: 3.8 stars based on 32 reviews.

Total Lead Smart Rating: 6.5

Conclusion:
Arrowhead Heating & Air Conditioning offers prompt and professional HVAC services in Casper, WY, with many customers highlighting their responsiveness and integrity. However, potential clients should take into account the mixed reviews and occasional complaints regarding overpricing and documentation issues before making a decision.

Member Since August 2024

Listing Id 401433

Contact Info

460 N Kenwood St, Casper, WY 82601
(307) 266-2177
Lead Smart Rating :
6.5/10.0

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Listing location

460 N Kenwood St, Casper, WY 82601

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Reviews

Taylor Rosty

5 days ago

We’ve had a few different folks from Arrowhead come out to our house to help with our AC. The guys have been respectful, quick, and great about explaining everything to me. They even told me to hold off on buying a new AC until some new models come out this fall, which will save me the money in the long run. Lots of integrity and good work. Love Arrowhead!

Linda Lewis

3 months ago

Eric was at our house within 20 mins. Fixed our furnace and conversated !! Thank you Eric! Casper Wyoming

James M

3 months ago

Furnace stopped working abruptly in the cold snap, called arrowhead, 35 minutes later Erik showed up and problem fixed…. much thanx Erik

Adam D.

4 months ago

I provided Arrowhead with documentation so they could quote a job for the company I work for. They provided the quote and I asked to have the documentation returned. They “either lost it or threw it away”. Needless to say, that’s not very professional – the machine is 40 years old and that documentation was valuable.

Jennifer Ryerson

7 months ago

Our furnace went out in the middle of winter and they came to my house right away to fix it. It works great now. Great customer service.

Mark Antrim

a year ago

Chris Brown did an AC system inspection for me on June 1, 2023. He was courteous, professional, on time and just a good guy to work with. When I need to replace my aging system I want his help.

Wayne

a year ago

Thumbs up to Lance who worked on my install and has performed several of the spring maintenance checks on my system.

Jorge Alfonso

a year ago

They claimed furnace was cracked and needed to be replaced for a cost of $5000. Had a different company come out and they fixed it for 30 bucks.

Irene Talamantez

a year ago

David was very professional and friendly. He did a wonderful job in keeeping our heater working. He was on time, no waiting on him. I highly recommend David and Arrow Head Heating and Cooling.

Holly T

a year ago

Had to buy a new furnace motor in April, 2022. Had to have a service visit in October 2022 for furnace blowing cold air. April visit was over $1200 and October over $160. Service guy was great but this gets expensive. Still waiting 2 weeks later for email invoice.