Wesley Heating & Cooling in Oshkosh, Wisconsin 54901

Wesley Heating & Cooling

3250 Walter St, Oshkosh, WI 54901

4.1 (23 reviews)

Overview:
Wesley Heating & Cooling is an HVAC contractor located in Oshkosh, WI. The company specializes in heating, ventilation, and air conditioning services, offering solutions for both residential and commercial needs.

Services Provided:
– HVAC installation and repair
– Furnace repair and installation
– Air conditioning repair and installation
– Service for mobile homes

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (920) 235-6951
Website: http://www.wesleyheating.com/

Customer Reviews and Sentiment:
Wesley Heating & Cooling has received mixed reviews across various platforms:
Google Reviews: 4.1 stars based on 23 reviews.

Positive feedback highlights the company’s prompt service, professional installations, and comprehensive knowledge, with many customers expressing satisfaction with the quality of work.

Examples of positive reviews include:
“We have used Wesley’s for years… I have never had a bad visit from any tech they have sent to the house.” – Valerie Bartow
“Quick, fair and professional employees. Highly recommend Wesley Heating and Cooling.” – Keith Cram
“Wesley replaced furnace and A/C in my house… the service was excellent.” – Francis Slattery

However, some customers reported issues with delayed service and communication.

Examples of negative reviews include:
“The technician was an hour and a half past the appointment… I payed for the service.” – Sabrina Graves
“Mandy who answers the phone is not very nice.” – Courtney Calloway

Review Summary:
Positive Sentiments: Professional installations, prompt service, knowledgeable technicians, fair pricing.
Negative Sentiments: Delayed service, poor communication, and customer service issues.

Additional Ratings:
BirdEye: 4.1 stars based on 23 reviews, indicating a similar trend of customer satisfaction mixed with occasional service issues.
Total Lead Smart Rating: 6.5

Conclusion:
Wesley Heating & Cooling is a solid option for HVAC services in Oshkosh, WI, known for their professional installations and knowledgeable staff. However, potential customers should be aware of the mixed reviews regarding service delays and communication challenges before making a decision.

Member Since August 2024

Listing Id 438622

Contact Info

3250 Walter St, Oshkosh, WI 54901
(920) 235-6951
Lead Smart Rating :
6.5/10.0

Get A Quote Claim

Listing location

3250 Walter St, Oshkosh, WI 54901

Get Direction

Reviews

Sabrina Graves

a year ago

My A/C went out over 4th of July weekend, I scheduled an appointment for the next business day. The technician was an hour and a half past the appointment, I didn’t get a call about my appointment being later. When the technician got to my house he blamed the issue on the thermostat. I’ve been using the thermostat that came with the house for 5 months until I had issues with my A/C then I changed it to a different thermostat that I have and my A/C still had issues. The technician “fixed” it and I payed for the service. After he left I noticed hours later that my A/C still wasn’t working properly. He came back an hour later and fixed my A/C.

Gary Jeffers II

2 years ago

They had the capacitor I needed for my condenser when it failed on a very hot day enabling a quick repair and for me to keep the heat outside.

Valerie Bartow

2 years ago

We have used Wesley’s for years. They were one of the few who would install/service furnaces in a mobile home. I have never had a bad visit from any tech they have sent to the house. I have been having electricity problems so when the furnace wouldn’t work the tech showed me how to get it working again. Nice guy. Great service as they were here within the hour to fix it.

Rick Boynton

2 years ago

Great service.

Tony Logemann

3 years ago

Terrible service

Francis Slattery

3 years ago

Wesley replaced furnace and A/C in my house. The service was excellent, the price was very fair. I would not hesitate to hire them again and I highly recommend them to everyone.

Ken Gehrke

3 years ago

Professional installation of our Furnance was amazing.It looks perfect and works great, we also had them install air conditioning 3 years earlier ,also great job then..I will be a life long happy customer!!!

Rick Burt

3 years ago

Great, although they could have instructed us to check the breaker before they came out, as I’m the one who found it when he was there. We were charged an outrageous service call, they could have at least included a tuneup for that price. Just saying…very expensive.

Keith Cram

3 years ago

Quick, fair and professional employees. Highly recommend Wesley Heating and Cooling.

Courtney Calloway

3 years ago

Mandy who answers the phone is not very nice. Didn’t take the time out to even listen to my question. Need a little bit more patience