Michael & Son Services

Overview:
Michael & Son Services is a highly-rated HVAC contractor located in Centreville, VA. The company offers a full range of heating, ventilation, and air conditioning services, ensuring both residential and commercial clients have their HVAC needs efficiently met.

Services Provided:
– HVAC maintenance
– HVAC replacement
– HVAC repair
– Installation of HVAC units
– Prompt and professional service

Hours of Operation:
Monday to Saturday 8 AM to 7 PM

Contact Information:
Phone: (571) 677-2665
Website: http://michaelandson.com/

Customer Reviews and Sentiment:
Michael & Son Services has received an impressive rating of 4.8 stars based on 424 reviews across various platforms.

Positive feedback emphasizes the professionalism, punctuality, and thoroughness of their technicians. Many customers highlighted the technicians’ ability to explain services clearly and provide effective solutions.

Examples of positive reviews include:
“Your service was great! The technicians showed up on time…We feel safe and trust the service we received.” – Wan L.
“The technician did an excellent job of quickly and efficiently identifying the problem in our HVAC unit.” – Christopher Long
“Wayne Mullins was one of the best technicians…friendly, thorough, communicative…” – John Knouff

The reviews do not indicate any significant negative feedback, suggesting likely high customer satisfaction.

Review Summary:
Positive Sentiments: Professionalism, quick service, thorough explanations, high-quality workmanship, and customer trust.
Negative Sentiments: No notable negative sentiments reported in reviews.

Additional Ratings:
BirdEye: 4.8 stars based on 424 reviews, reflecting strong customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). No complaints were found in the last three years, indicating a clean record.
Total Lead Smart Rating: 9.5

Conclusion:
Michael & Son Services is an excellent choice for HVAC needs in Centreville, VA, characterized by their reliable and professional service. With a strong reputation and high customer satisfaction, they are well-equipped to handle various HVAC challenges for both residential and commercial clients.