Billy Black HVAC

Angie Bonnell

2 days ago

Lighting hit our house and burnt out thermostat, I called Billy Black and Josh come over really quick. He was super friendly and had us up and running in no time!! From start to finish it was a quick and friendly experience. Will definitely use them again. Thank you Josh Madrid and team!!

Rodolfo Molina

4 days ago

Very professional and cordial. Prompt response and quick turn around. Solved the issues with the unit. Overall a great experience and would not doubt to recommend them should you need their services. Britt was great!

Kristin Moose

6 days ago

Our technician Britt did a great job. Showed up when promised & got right to work.

Cyan Molina

a week ago

10/10 technician, broke down the everything really well and detailed.

Laura Camp

a week ago

In September of 2021, I bought an entire new HVAC system from Billy Black HVAC for a rent house i own. In June of this year, my less than 2 year old system was freezing up. I called and a technician was sent out. I was told I had a refrigerant leak and it was $1000 for the repair. Less than a month later, my system is freezing again. They sent a technician out who says it’s because the air filter is dirty and charges me a $130 service charge. I have the report from June 7th showing the filter was in good condition. I find it very hard to believe the filter became so dirty in less than a month that it caused the system to freeze. Did technican not really check it a month ago? Did they sell me a faulty system less than 2 years ago? Either way, I’m not happy. I own a different rent house. Within the last year the tenants complained that the middle bedroom was not cooling. I called BBHVAC. Technician advised a new thermostat that was to be kept in the middle bedroom to resolve problem. Last week tenant sent a screenshot of the thermostat app saying unit was attempting to cool but temperature was not going down. I called BBHVAC to look at it. They charged me $295 to tell me the system was functioning fine. They suggested having unit cleaned and sent me an invoice for $960. They also suggested I add an attic vent to address the cooling issue. They gave me an estimate of $1326. At this point, I became leary of their recommendations. I called a contractor I know and went to the house. It was as simple as holding your hand up to the vent to realize there was an airflow issue in the room. No attic vent or new thermostat was ever going to solve the problem. I called a different HVAC company. They cleaned the unit for $550 and installed a new larger vent for $300 and fixed the problem. Billy Black would have continued over charging me and offering non-solutions. I’m glad I called for a second opinion.

Karmen Clark

2 weeks ago

Always polite and professional. They do a thorough job when they are called out!

Bryce Williams

2 weeks ago

Chris was awesome. Super honest and thorough. Same day customer service

Chris Mattingly

2 weeks ago

Had some issues w my AC and saw their trucks running around so I called them. I was worried the AC went out but their Tech was professional and actually was able to trouble shoot it. He even offered some really good advice that I believe that was beyond reproach. That’s an employee that loves working there and seems like a good company. Will be calling them again to service this winter! Thank you

Laura Arriola

2 weeks ago

Had some issues today (Saturday) and Josh Madrid came out on this hot day, got in the attic, and fixed us right up. We are thankful for Billy Black!

Dustin McElwee

2 weeks ago

Showed up when you they said with thorough and courteous service