ETR East Texas Refrigeration Air Conditioning & Heating

Overview:
ETR East Texas Refrigeration Air Conditioning & Heating is a highly-rated HVAC contractor located in Longview, TX. The company specializes in installation, repair, and maintenance of air conditioning and heating systems, catering to both residential and commercial clients.

Services Provided:
– Air conditioning installation
– Heating system installation
– HVAC repairs
– Preventative maintenance
– Troubleshooting and diagnostics

Hours of Operation:
Monday to Saturday, 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (903) 720-0048
Website: [etrhvac.com](https://www.etrhvac.com/contacts/etr-longview-texas-location/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=5159_West_Loop_281_Longview)

Customer Reviews and Sentiment:
ETR East Texas Refrigeration has received overwhelmingly positive feedback, reflected in their 4.9 rating based on 1,170 reviews.

Positive feedback highlights the company’s professionalism, efficiency, and customer communication. Many customers have expressed satisfaction with the knowledgeable technicians and their ability to resolve issues effectively.

Examples of positive reviews include:
“Highly recommend them!!” – Courtney Chisnall
“Thanks for a job well done!” – Bobby Davis
“Very pleased with their service, looks very professional.” – Steve and Paula

A complaint noted a delay due to a manufacturing issue, but the overall sentiment remains largely positive.

Review Summary:
Positive Sentiments: Professionalism, effective communication, quick response times, and knowledgeable technicians.
Negative Sentiments: Minor delays due to manufacturing issues, but generally well-handled by the team.

Additional Ratings:
BirdEye: 4.9 stars based on 1,170 reviews, demonstrating consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is accredited with an A rating, indicating a strong track record in customer service.

Total Lead Smart Rating: 9.1

Conclusion:
ETR East Texas Refrigeration Air Conditioning & Heating is a reliable choice for HVAC services in Longview, TX. With a strong reputation for professionalism and efficient service, customers can expect quality work and excellent customer support.