Aire Serv of South Texas

Will Lawrence

6 days ago

Aire Serv Technicians have been exceedingly friendly, and helpful.

Joe Ramos

a week ago

I have been a customer of Aire Serv since November 2018. They installed and have maintained the HVAC system in my home. Also, they replaced all the duct work in my home. They have excellent technicians and have always shown great work ethics and concern about properly doing repairs and preventive maintenance on our HVAC system. They have kept my home at a very comfortable temperature for years.

Glenda Simon

a month ago

Technicians are excellent and patient at explaining in detail what they are doing and any recommendations they might express to insure the best usage of my ac/split level units. They answer all my questions and are readily available if I have any further problems or concerns. I don’t mind paying for highly qualified service and dependability. This is my go-to business for all my air conditioning and heating needs.

DeltaAlphaNovember Lawler

2 months ago

The team with Airserve was great and did an excellent job

Eric De La Garza

3 months ago

June was very helpful and informative. She guided us through every step in the process and answered all of our questions and concerns. The whole crew answered all my questions and guided me through the set up process and gave clear instructions and kept me updated through it all. Would recommend to anyone that is thinking of getting a new system.

Leticia Rodriguez

3 months ago

Aire Serv installed my American Standard System! The installers did such a great job, as well as the office staff with communication.

eric charette

4 months ago

Aire serv came to repair my AC. The technician sent was Jose Carillo and he was knowledgeable and made sure to check the inside closet unit as well as the outside unit even though I told him what I believed he should look at was outside right when he got to my home. After finding the issue, he explained to me the issue and was able to repair it promptly. Would highly recommend.

Kennishah Maddux

10 months ago

I am writing this review to express my extreme disappointment with Airserve’s installation and subsequent service of a brand new unit at our premises. Since the installation, we have encountered a series of issues that have caused significant inconvenience, financial burden, and frustration. The unit was initially installed incorrectly, leading to multiple problems and the need for emergency service visits. Each time a technician was sent to address the freezing issue, we received inconsistent explanations for the problem. We were first told that an additional filter was needed, then informed that the additional filter itself was causing the freezing and a cleaning was required. Despite incurring additional charges for the cleaning and coolant addition, the unit still failed to work properly. Furthermore, during subsequent visits, technicians provided conflicting explanations and temporary fixes that did not address the root cause of the problem. A new motor was installed at an additional charge, but even after this replacement, our air conditioner continues to malfunction. This is unacceptable when we have babies in our home in the over 100° temperature. The lack of resolution, combined with the financial burden we have incurred, is unacceptable. We trusted Airserve to deliver a fully functional and reliable system, but their service has been inconsistent, unprofessional, and ineffective. The ongoing issues have caused us significant discomfort and inconvenience. In conclusion, we are deeply dissatisfied with Airserve’s installation and service experience. We urge them to take immediate action to rectify the situation, thoroughly investigate the unit’s problems, and provide a comprehensive plan of action to resolve the issues promptly. Failure to address our concerns satisfactorily may result in seeking alternative options, including legal recourse for the breach of contract. We hope that Airserve takes our feedback seriously and improves their services to prevent other customers from experiencing similar issues.

12343 284848483

a year ago

“ June gave us multiple options for our cabins and explained the differences. Very professional.” — Michelle—

Abraham Alvarez

a year ago

Very knowledgeable representative June helped us out. Highly recommend