Washburn Air

Overview:
Washburn Air is a reputable HVAC contractor located in Grapevine, TX, specializing in air conditioning and heating system installation and repair. With over a decade of experience in the industry, they have built a strong customer base known for their responsiveness and quality service.

Services Provided:
– Air conditioning installation and repair
– Heating system installation and repair
– Mini split installations
– HVAC system maintenance
– Affordable service options
– Emergency HVAC services

Hours of Operation:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (972) 226-7485
Website: https://washburnair.com/?utm_source=GMB&utm_medium=organic&utm_campaign=grapevine

Customer Reviews and Sentiment:
Washburn Air has maintained a high rating of 4.8 stars based on 131 reviews.

Positive feedback emphasizes the company’s quick response times, knowledgeable staff, professionalism, and quality work. Customers particularly appreciate the affordability and the trustworthiness of the repairs provided.

Examples of positive reviews include:
“Quick response and knowledgeable.” – Jeremy Tanner
“Great service too! Thanks Washburn air for cooling our house down again!” – Kaycee Clark
“Washburn did a great job installing our A/C and heating unit.” – Debbie Kemp

However, there is one negative review highlighting dissatisfaction with service quality, stating “Bad service.” – Juan Luevano

Review Summary:
Positive Sentiments: Quick response, knowledgeable staff, professionalism, outstanding customer service, affordability, trustworthiness, prompt installation.
Negative Sentiments: Reports of at least one unpleasant service experience.

Additional Ratings:
Google Reviews: 4.8 stars based on 131 reviews, which supports the overall positive sentiment about the company’s services.
Total Lead Smart Rating: 9.0

Conclusion:
Washburn Air stands out as a reliable choice for HVAC services in Grapevine, TX, with a wealth of positive customer experiences reinforcing their reputation. The company is highly praised for its quick response times, professionalism, and competitive pricing. However, potential customers should keep in mind the isolated negative feedback while considering their HVAC needs.