George’s Air Conditioning, LLC

Don Wicker, Ph.D.

18 hours ago

Excellent worker

Robbie Carnes

a day ago

We use George’s for several properties we own and manage. Always easy to work with. They keep you updated througout the service process. There tech, Jaxon, is very knowledgeable and respectful. I would recommend them to anyone needing AC Service or replacement. Robbie Carnes Sandalfoot Properties

Lupe Purl

4 days ago

Excellent service, explained everything so I could understand. And also gave pointers on how to look out for problems.

Tyler Sekel

a week ago

I honestly wish I could leave 0 stars. Once a year our AC in my condo unit needs a tune up/drain unclogged/pan emptied. All the owners do this yearly, as there’s no permanent fix for this issue. In the past I’ve gone with a different company, the tech is typically there for 15 minutes tops and they charge their call fee (usually around $125). This always has gone really smooth and solves the issue for approx. a year. Last Friday I needed this done, somewhat urgently due to have a guest in the unit and a check in the next day. I attempted to call the company I usually have go out there but it was a Friday and they couldn’t get out there until Monday. So I called George’s, I explained what I would like done multiple times, a simple AC drain unclogged which they say okay to and sent a tech out. The tech gets there and quotes me over $800 for new hoses and such (which that price blew my mind). I told him what I had requested be done (like I told the receptionist) and he stated they cannot complete that task at their company. Then stated he would charge me this diagnostic fee and leave, which I didn’t need anything diagnosed. I explained what I was told by the receptionist, and we went back and forth for several minutes. He reached out to the receptionist who then calls me and argues for several more minutes and says she will check with her supervisor to see if there is anything they can do and will follow up by Monday. I receive no update that Monday. I finally call them and ask to speak to a supervisor. They did end up charging me the diagnostic fee, which I explain that I don’t agree with this since I requested a specific service and not anything be diagnosed. She states they do unclog the AC drain/pan but it only comes with a $475 package (another different price than the tech gave me). I really wish I was told this during my initial call by the receptionist because I would’ve never agreed to send a tech out. The supervisor starts getting kind of rude with me saying you received this email invoice and it was opened at this date and time. I tell her I never received the email and she keeps arguing with me. I have her confirm the email address and it was the wrong email address (which I know I repeated to the dispatcher multiple times). I have never been this upset with a company, it seems VERY unorganized and crooked, it was clearly a misunderstanding on their part and to still NEED to charge me that diagnostic fee means they’re clearly very low on income, which never leads to good business. I guess that’s why they had same day availability when others didn’t. And to top it off the tech left my place a mess. The guest wasn’t happy when she got back. She was such a sweet lady. She understood it wasn’t my fault and expressed how disappointed she was with George’s. She didn’t expect to have to clean up behind a “professional”. I’ve talked to many owners and they also feel like I’ve been scammed. At least I was able to get a company in there the following week to finally get it resolved for the $125 fee. The tech couldn’t believe my experience with Georges. I’ve been trying to dispute it with them, it’s been a week and I’ve been ghosted. Lesson learned on my end. Just unfortunate it was a costly one. Could’ve been more I suppose. Don’t let it happen to you. Just seemed so money hungry. I never had this poor experience with anyone. This is the first time I have ever left a negative public review for a company. I almost feel bad but then I remember how I was treated. I didn’t want it to come to this. I highly advise anyone to look elsewhere for AC services.

Angela Clark

a week ago

Rodolfo took his time and was very thorough, friendly, and professional. We are looking forward to working with him again!

Mandy Berry

a week ago

Amazing, fast, reliable and affordable as always!

Barb Phillips

2 weeks ago

Timely, courteous service. Good communication!

Courtney Sekel

2 weeks ago

1 star company, at best. Worst customer service ever. Requested a simple AC clean/tune up, which the receptionist scheduled, and then tech called us stating they don’t do that service (which what AC company doesn’t do that, my real concern) and then proceeded to charge us an expensive diagnostic/service fee (when we didn’t need anything diagnosed as stated to the receptionist originally). Also, the tech left our place a mess. And then management wouldn’t negotiate the situation at all or admit the wrong doing. Would NOT recommend to anyone in the Galveston area.

Laura Beebe

2 weeks ago

This review is for Zach. He was great! He came out and confirmed what I was told about my compressor. He was professional and the level of knowledge he had was on point. I appreciate how explained everything to me in layman’s terms.

Jacqueline

2 weeks ago

George’s air conditioning is always responsive. Zack the tech explains the problem and he had my AC up and running properly in a short time! I highly recommend George’s air conditioning and Zack.