Biggs Service Company

craig leake

2 weeks ago

The gentleman that attempted to repair my refrigerator/freezer was not professional and consulted Google for help. He may be able to repair something minor but don’t count on anything more.

Faruk Jiwa

9 months ago

Paid 150.00 dollars for him to tell me to unplug my fridge. I do not recommend

Bobbi Morton

a year ago

I called this company yesterday for washer repair. I was scheduled for service between 3-5 today. They were a no show/no call until 7:15. He offered to come out at that time of night which I agreed. I asked him about the appointment and he chuckled and said “jobs”. Then he said that as I was disappointed (I never said I was disappointed) he said “Let’s not. I will allow you to find someone else”. Very unprofessional.

Nolan White

a year ago

Didn’t show up, didn’t give notice he wasn’t coming

Gary Morganflash

a year ago

Excellent repairman and honest!

Doug Blair

2 years ago

Great job completed the job and was very professional.would recommend to anyone

Ruben Hernandez

2 years ago

Rude and didn’t get off vehicle to check roof

Brad Van Camp

2 years ago

I called and was given a prompt appointment to evaluate my dishwasher. On the day of the appointment I get a text asking to move it to the next day. On the next day I get a text to expect him to be late. After the appointment time I get a phone call saying he wanted to come an hour late. I said, ‘I guess so’, and then he said ‘You know what? I’m cancelling. You’ll find somebody else.’ My opinion is you will need a full-time house sitter to accommodate appointments for Biggs Service Company.

Linda Patterson

2 years ago

They did an excellent job chasing down a part and fixing an older washing machine that kept me from having to purchase a new one. Will definitely use them again

M L

3 years ago

Never met the guy. Drove to my house but never got out of his truck. Told me he was too busy to help me because I was too busy helping my young son goto the bathroom when he called while in my driveway. Checked his website and didn’t see any disclaimer stating will not go knock on your door when he arrives and will only honk his horn or call your cellphone. One star for being responsive to requesting help for my ac. Edit after Gary’s response: I did in fact respond to his text asking if he was at my house. I said he was. I went to my front door and didn’t see him. I walked onto my front entry to check to see his truck. I didn’t. So I walked to my back door which also has a circular driveway. I didn’t see his truck. I glance at my phone a see my camera showing he parked near my garage. So I walk to my garage and open it. No truck as he had already left. I check my phone and see missed calls. I call him and he immediately begins to berate me on not answering my phone. Never had anyone I call for service or even for delivery and them arrive at my home and not knock on my door. I wouldn’t have written a review if he hadn’t yelled at me on the phone for not answering a phone call. I’m glad he refused service so I didn’t have to deal with him trying to finish his sell of a whole new hvac unit he had tried to prepare me for by diagnosing my issue based off the description I gave over the phone. He was where he said he would be when he said he would be so I’m not sure why I would be so startled to assume I’d need a shotgun to confront a technician I was expecting at the exact time he said he would be at my home. I’d definitely help my toddler goto the bathroom again to help him instead of dealing with Gary again. Maybe he had a bad day but there’s no reason to berate me on the phone for expecting a service technician to come and knock on my door after verifying they were in fact at my house. Posting my address won’t change the fact he was unprofessional and I’m glad I never met him because of the way he treated me.