Bevills Plumbing, Heating & Air Conditioning in Abilene, Texas 79603

Bevills Plumbing, Heating & Air Conditioning

1834 W Overland Trail, Abilene, TX 79603

4.5 (135 reviews)

Overview:
Bevills Plumbing, Heating & Air Conditioning is an HVAC contractor based in Abilene, TX. The company specializes in providing a wide range of services including plumbing, heating, and air conditioning installation and repair.

Services Provided:
– Plumbing services
– Water heater installations and repairs
– Air conditioning repair and maintenance
– Heating services (including gas heating)

Hours of Operation:
Monday to Saturday, 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (325) 225-4115
Website: https://www.bevillstexas.com/?utm_source=GMB&utm_medium=organic&utm_campaign=Abilene

Customer Reviews and Sentiment:
Bevills Plumbing, Heating & Air Conditioning has received generally positive reviews across various platforms:

Google Reviews: 4.5 stars based on 135 reviews.

Positive feedback emphasizes excellent service, professional staff, and quick response times. Customers have praised the thoroughness and knowledge of the technicians.

Examples of positive reviews include:
“Excellent service!! Very fast response.” – David Lewis
“Great service and friendly staff.” – Thick McChickens
“Kyle was very thorough, knowledgeable and professional.” – Sheila Smith

Negative feedback notes issues with service follow-up and pricing concerns, specifically mentioning instances of overquoting for repairs.

Example of negative review:
“I had a clogged sink… charged me for $85 and then sent me a bid for $950 just to replace the pipes under my sink.” – Mary O’Brien

Review Summary:
Positive Sentiments: Quick response, professional installations, knowledgeable staff, fair pricing.
Negative Sentiments: Communication issues with follow-ups, concerns with pricing and potential overquoting for services.

Additional Ratings:
BirdEye: 4.4 stars based on 129 reviews, indicating sustained customer satisfaction despite some issues.
Total Lead Smart Rating: 7.5

Conclusion:
Bevills Plumbing, Heating & Air Conditioning is recognized for its prompt service and professionalism in Abilene, TX. While most reviews reflect a high level of customer satisfaction, potential clients should be cautious of pricing practices and communication concerns mentioned in some negative reviews.

Member Since August 2024

Listing Id 391806

Contact Info

1834 W Overland Trail, Abilene, TX 79603
(325) 225-4115
Lead Smart Rating :
7.5/10.0

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Listing location

1834 W Overland Trail, Abilene, TX 79603

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Reviews

David Lewis

4 days ago

Excellent service!! Very fast response. Called for service around 10AM and had a new waterheater installed that afternoon. Very professional installers. Thank you

Thick McChickens

5 days ago

Great service and friendly staff.

Sheila Smith

a month ago

Bevills sent KYLE to repair my air conditioner when it stopped working. He did a very good job. He was very thorough, knowledgeable and professional. I must mention that he was very polite and respectful.

Letty B

5 months ago

Awesome service. Jon is very knowledgeable and honest!

Marlene MACHADO

5 months ago

Had some work done the guys did great

Dawn Allmand

5 months ago

Great service and fair pricing as always

Lisa Baugus

5 months ago

The below review was addressed by Bevills who did indeed correct the issue. I will give them another chance. Thank you Bevills. Had bevills install a gas heater in the house. Beautiful job yet when they cut off my gas they didn’t relight my water heater. So the next day they came back over and the pilot light would not spark on water heater so at this point they are going to send a plumber. Called their office that day..Friday and a plumber could not come that same day but would schedule him first thing in the morning on a Saturday to be at my house to check water heater. So next day Saturday comes and no plumber shows. I called their answering service which has plumber call me and he knew nothing about the situation or him supposed to be here. I have a 65 yr old husband and a disability myself…cold weather coming in and no hot water thanks to bevills. Will they make it right? I doubt it.

Mary O'Brien

5 months ago

I live in Hawley and I had a clogged sink after putting something stupid in the garbage disposal. It was clogged for about a month because it was deep in the pipes and there was a hard 90 degree pipe under my sink. We called Midway and Black and both had a $100~ TRIP CHARGE. Just to DRIVE 10 MIN to Hawley. I could drive to and from Dallas in a diesel truck and still have $ for snacks with $100. I called Bevill because they are what we use at my work and they dont have a trip charge. They tried to snake it and couldn’t get it and still charged me for $85 and then sent me a bid for $950 just to replace the pipes under my sink. Ridiculous. It took $15 and 15 mins to replace those pipes. I did not call them back after we replaced the pipes ourselves. After rereading the reviews, seems they do this a lot. Over quoting for seemingly since repairs.

H D L

6 months ago

Absolutely the best! We’ve used them for all of our plumbing needs for years!

Brandon Mazy

6 months ago

Bevills was super fast to get out to check the heater for us at our business. Kyle was very friendly and knowledgeable. I highly recommend Bevills.