ATC Cooling & Heating in Kingsport, Tennessee 37663

ATC Cooling & Heating

120 Brookfield Ln, Kingsport, TN 37663

4.7 (37 reviews)

Overview:
ATC Cooling & Heating is a reputable HVAC contractor located in Kingsport, TN. The company specializes in a range of heating, cooling, and ventilation services, catering to both installation and maintenance needs for residential and commercial clients.

Services Provided:
– HVAC installation and replacement
– Seasonal maintenance
– Geothermal water furnace services
– Heat pump installation
– Customer service and support

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (423) 477-4473
Website: http://www.atcservice.com/

Customer Reviews and Sentiment:
ATC Cooling & Heating has received highly positive reviews across various platforms:

Google Reviews: 4.7 stars based on 37 reviews.

Positive feedback emphasizes the company’s professionalism, quality of service, and thoroughness in both work and cleanup. Customers praise the knowledgeable technicians and excellent customer support.

Examples of positive reviews include:
“Very knowledgeable, very professional, timely, polite.” – Kelly Rhea
“Great company to do business with. They are customer oriented.” – Kiela June
“Everyone took time to explain the system in great detail.” – Andy J

The reviews did not indicate any significant negative sentiments; however, a dissatisfaction with delays in service could be inferred from general service contexts.

Review Summary:
Positive Sentiments: High professionalism, knowledgeable technicians, excellent customer service, thorough cleanup, and timely work.
Negative Sentiments: None documented in the reviews.

Additional Ratings:
BirdEye: 4.7 stars based on 37 reviews, supporting a consistent trend of high customer satisfaction.
Total Lead Smart Rating: 9.2

Conclusion:
ATC Cooling & Heating appears to be a highly reliable choice for HVAC services in Kingsport, TN, distinguished by their professionalism, customer service, and thorough execution of work. With consistently high ratings and appreciative customer feedback, they are well-positioned to meet a range of HVAC needs efficiently.

Member Since August 2024

Listing Id 422913

Contact Info

120 Brookfield Ln, Kingsport, TN 37663
(423) 477-4473
Lead Smart Rating :
9.2/10.0

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Listing location

120 Brookfield Ln, Kingsport, TN 37663

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Reviews

Kelly Rhea

2 weeks ago

My ATC technicians have been A+++ Amazing! Very knowledegable, very professional, timely, polite. Shout out to Jacob and his team Quinton C., Quinton B., JR & Austin. Thank you guys for a job well done! And bonus… they cleaned up after themselves!! They all really cared and wanted me to be happy with the installation! Very Rare!

Kiela June

3 weeks ago

Excellent service I will always call them for any problems I have with our geothermal water furnace. Service manager was great and the technician that did the work was knowledgeable, polite and friendly. Great company to do business with. They are customer oriented.

Kathy McCall

a month ago

This company has done an excellent job for me over the years. Mason is always efficient & very helpful. I highly recommend ATC.

Douglas Fritz

a month ago

We had a heat pump installed today, and we were very pleased with the efforts of Mike, Julian, Mason and Jeff. They worked hard and went the extra mile to navigate complicated situations they encountered. Their work was professional, and they answered all of our many questions. They are a very knowledgeable group. And Jason Phillips was excellent with his customer service. This company is top-notch with Christian values.

Adam Street

a month ago

Mike and Jeff did a great job installing our new AC unit and coil. They explained the process well, worked swiftly but thoroughly and cleaned everything up before leaving. Based on our experience with them we will definitely use ATC in the future.

Tammi Donnelly

a month ago

Julian was an amazing service tech. Explained everything in detail and was very patient, professional, courteous, and knowledgeable. He could’ve rushed out of here being we were his last customer for the day, but he didn’t. Julian took his time and made sure that everything was done properly correctly, and effectively the first time. Thank you, Julian. Holly and I appreciate it.

Jacob Rasnick

a month ago

Amazing customer service and great people. Highly reccomend to everyone!

Andy J

2 months ago

The installation of our new heating and cooling system could not have gone better. Everyone took time to explain the system in great detail as we had upgraded to a fully modulating system. I would highly recommend ATC for any HVAC work needed.

Keara Seibert

2 months ago

ATC came out to do some seasonal maintenance and found some mold in our system. They were prompt, professional, and informative with our options. Priced exceptionally, and scheduling the UV light install was a breeze! I would highly recommend this company for any of your HVAC needs.

Niki Seibert

3 months ago

Great service! The team was onsite for a couple days doing a new install. Everyone was kind and courteous, the office staff was especially helpful through the whole process.