E.F. Martin Mechanical Contractors, Inc. in Columbia-SC, South Carolina 29204

E.F. Martin Mechanical Contractors, Inc.

4233 W Beltline Blvd, Columbia, SC 29204

4.8 (197 reviews)

Overview:
E.F. Martin Mechanical Contractors, Inc. is a highly-rated HVAC contractor located in Columbia, SC. With a strong reputation for quick service, efficiency, and expertise, the company specializes in heating, ventilation, and air conditioning solutions for both residential and commercial needs.

Services Provided:
– HVAC Repairs
– AC Installation
– Maintenance Plans
– Duct Work Repair
– Insulation Services

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (803) 799-1717
Website: https://www.efmartin.com/

Customer Reviews and Sentiment:
E.F. Martin Mechanical Contractors, Inc. has received excellent reviews across various platforms:

Google Reviews: 4.8 stars based on 197 reviews.

Positive feedback emphasizes their quick response time, professionalism, and reliable service. Customers have praised the efficiency of their technicians and the overall quality of work.

Examples of positive reviews include:
“Very quick response time honest and trustworthy. I would recommend them to anyone!” – WrapIconic Team
“Great Service. Friendly People.” – Leon Page
“Jeremy quickly diagnosed the problem… Thank you Jeremy and EF Martin.” – Gil

A less favorable comment noted that while the technical expertise was appreciated, the customer experience started with the initial call, indicating some room for improvement in communication.

Negative sentiment highlighted a focus on customer experience during initial interactions as an area that could be enhanced.

Review Summary:
Positive Sentiments: Quick response times, knowledgeable technicians, professional service, and effective HVAC solutions.
Negative Sentiments: Some concerns regarding initial customer interaction and call handling.

Additional Ratings:
BirdEye: 4.8 stars based on 197 reviews, reinforcing the overall satisfaction.
Total Lead Smart Rating: 9.0

Conclusion:
E.F. Martin Mechanical Contractors, Inc. stands out as a reliable choice for HVAC services in Columbia, SC, recognized for their swift response and quality work. However, potential customers may want to ensure clear communication during initial contacts to enhance their service experience.

Member Since August 2024

Listing Id 404682

Contact Info

4233 W Beltline Blvd, Columbia, SC 29204
(803) 799-1717
Lead Smart Rating :
9.0/10.0

Get A Quote Claim

Listing location

4233 W Beltline Blvd, Columbia, SC 29204

Get Direction

Reviews

WrapIconic Team

4 hours ago

Very quick response time honest honest and trustworthy. Set us up with a maintenance plan to save us money. I would recommend them to anyone.!

Leon Page

8 hours ago

Great Service. Friendly People

Gil

a day ago

From time of contacting EF Martin to completion of services was less than five hours. Jeremy quickly diagnosed the problem, determined parts availability, retrieved parts and completed repairs. The job was completed well before the 90+ outdoor temps were able to make my house an oven. Thank you Jeremy and EF Martin.

Old Manhunter

3 days ago

Very quick response when our AC went out. George the tech was courteous and effice and knowledgeable. He had my AC going in about 20 minutes. Will use them again and I highly recommend

WILLIAM LAROCHELLE

4 days ago

Account setup was handled quickly and technician scheduling accomplished without delay. Technician, George, was knowledgeable and efficient. A great company to do business with

C Clay

6 days ago

I appreciate the expertise of the tech; however, the customer experience starts with the initial call.

Amber Hunter

a week ago

Called after hours for service last night with the HVAC struggling all day to keep the house even at 80. Woke up this morning to a cold and comfortable house. Service was fast and problem was solved the first time. Thank you EF Martin

Don Hare

2 weeks ago

We have been customers of E.F Martin for many years. Andy and his staff have always been great to work with. 👍 …

Justin Holder

2 weeks ago

They were on time , called and sent a text to let me know they were otw. Had me up and cooling like a fan in a hr. Great company with great people

e franks

2 weeks ago

These guys are great! A couple of years ago they installed a new AC, Furnace, repaired duct work, and added insulation in our attic. They helped us cut our power bill in half. They are very professional, punctual, and do work that stands up to any company around. They service our units two times a year and have helped us keep our equipment in top shape. I would recommend this company to anyone who values quality, dependable work and service.