Holley Heating & Air Conditioning Inc in Aiken, South Carolina 29801

Holley Heating & Air Conditioning Inc

112 Union St NE, Aiken, SC 29801

4.9 (804 reviews)

Overview:
Holley Heating & Air Conditioning Inc is a reputable HVAC contractor located in Aiken, SC. They provide a variety of heating, ventilation, and air conditioning services to ensure comfort in residential settings. Their team is known for high-quality service and maintaining effective climate control systems.

Services Provided:
– HVAC maintenance and repairs
– Air conditioning installation and repair
– Heating system services
– Customer service and consultation on preventative maintenance

Hours of Operation:
Monday to Friday 8 AM to 6 PM
Closed on weekends.

Contact Information:
Phone: (803) 649-6551
Website: http://www.holleyheatingandair.com/?utm_source=google&utm_medium=gbp

Customer Reviews and Sentiment:
Holley Heating & Air Conditioning Inc has received predominantly positive reviews, averaging 4.9 stars based on 804 reviews.

Examples of positive reviews include:
“I use them for maintenance and repairs. They do a fantastic job!” – Donna Scott
“On time and efficient. Great customer service.” – Sean Coleman
“Technician went the extra mile to make sure we were taken care of.” – Diane Giddings

However, there are some negative sentiments noted in the reviews:
“The owner was rude and totally unhelpful.” – Frances Musselwhite
“The quote was 30% higher than the other four I got.” – Bernard Borah

Review Summary:
Positive Sentiments: Excellent service quality, knowledgeable technicians, efficient and prompt responses, great customer service.
Negative Sentiments: Issues with quotes being higher than competitors, complaints regarding the owner’s rudeness, and service-oriented sales pressure.

Additional Ratings:
BirdEye: 4.9 stars based on 804 reviews, indicating high customer satisfaction with minimal negative feedback.
Better Business Bureau (BBB): Not accredited, but no record of complaints in the last three years.

Total Lead Smart Rating: 9.1

Conclusion:
Holley Heating & Air Conditioning Inc is a highly regarded choice for HVAC services in Aiken, SC, known for their knowledgeable staff and effective problem-solving skills. While the company enjoys excellent customer ratings, potential clients may want to consider the few negative experiences reported.

Member Since August 2024

Listing Id 391970

Contact Info

112 Union St NE, Aiken, SC 29801
(803) 649-6551
Lead Smart Rating :
9.1/10.0

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Listing location

112 Union St NE, Aiken, SC 29801

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Reviews

Donna Scott

2 days ago

I use them for maintenance and repairs. They do a fantastic job!

Ricky Bradley

2 days ago

We were on vacation on the west coast and the dog sitter called and said the AC quit working after the storms on Saturday. I called Holley based on a recommendation from a friend. We did have to wait a couple days for the technician to arrive, but with all the hot weather it’s expected that HVAC businesses would have a backlog. The tech showed up on time and had our AC working again within 60 minutes.

Sean Coleman

3 days ago

On time and efficient. Ryan, the technician, also took the time to explain best PMCS measures.

Jan Eubank

4 days ago

Great service, knowledgable technicians – highly recommend this company

Diane Giddings

5 days ago

Technician went the extra mile to make sure we were taken care of. Thank you, Holley Heating and Air.

Antonio Bush

5 days ago

Technician ‘LA’ diagnosed and repaired the problem quickly. Praise Jesus we cooling again

Bernard Borah

6 days ago

Super friendly, very thorough, but quote was 30% higher than the other four I got, which is the same experience my friend Lori had.

Anthony Medico

6 days ago

Great customer service

Frances Musselwhite

a week ago

Owner was rude and totally unhelpful. Rather than fixing issues identified he was only interested in selling an entirely new unit and associated devices. Unfortunately, there was nothing wrong with 98% of the equipment involved. I had signed a check for a maintenance contract with one of the workers only to discover that the owner had issued a refund for the entire amount before an ensuing conversation with me. I received that a day after it was paid. It has been three months since this encounter; system is working fine even during the current extreme temperature. I waited this long prior to responding to this survey in order to ensure that my response would be based on fact and not emotion. Use this company only if everyone else listed in the phonebook has passed away.

Jeremy Gauthier

a week ago

Luis came out and did a great job diagnosing the problem with our a/c on an extremely hot Saturday, he diagnosed the problem right away and had the part needed, he replaced the capacitor and had my air conditioner running within an hrs time, he was very professional and friendly and arrived right on time.