Action Heating & Air Conditioning LLC

Overview:
Action Heating & Air Conditioning LLC is a reputable HVAC contractor located in Williamsport, PA. The company specializes in heating, ventilation, and air conditioning services, providing efficient and professional solutions for their clients.

Services Provided:
– Furnace Repair
– AC Repair
– HVAC Diagnosis
– Replacement Services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (570) 398-4408
Website: http://actionheatcool.com/?y_source=1_NDk5Mzk0NTItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Customer Reviews and Sentiment:
Google Reviews: 4.5 stars based on 41 reviews.

Positive feedback highlights the company’s prompt response, professional service, and effective problem-solving skills. Customers have expressed their gratitude for the speedy and efficient work provided by the technicians.

Examples of positive reviews include:
“Highly recommend this company. They showed up on time to fix my elderly mother’s furnace…” – Paula Mc
“Awesome to deal with. I called and they came right out, diagnosed the problem, and fixed it on the spot.” – Charles
“Called Action due to AC not working in the morning… They had parts with them and there were no delays.” – Jeremy Daniel

The negative sentiment stems from a significant complaint regarding unprofessional service and excessive charges without resolution.

Example of a negative review:
“If I could give zero stars that’s what I’d put. Very unprofessional… charged me 330 couldn’t even fix the problem.” – John Mchenry

Review Summary:
Positive Sentiments: Prompt service, professionalism, efficient repairs, and good communication.
Negative Sentiments: Issues with unprofessional conduct and high service charges without resolution.

Additional Ratings:
BirdEye: 4.5 stars based on 41 reviews, indicating a strong trend of customer satisfaction despite a few notable complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 7.5

Conclusion:
Action Heating & Air Conditioning LLC demonstrates a strong capacity for customer satisfaction, particularly noted for their efficient service and professionalism. However, potential customers should consider the mixed reviews and a significant complaint before engaging their services.