Aire Serv of Newberg in Newberg, Oregon 97132

Aire Serv of Newberg

814 E 2nd St Ste C, Newberg, OR 97132

4 (15 reviews)

Overview:
Aire Serv of Newberg is a professional HVAC contractor located in Newberg, Oregon. The company specializes in heating, ventilation, and air conditioning services, providing maintenance and installation for various HVAC systems.

Services Provided:
– HVAC installation
– HVAC maintenance
– Diagnostic services
– Customer support

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (503) 831-9161
Website: https://www.aireserv.com/newberg/?cid=LSTL_ASV-US000187&utm_source=gmb&utm_campaign=local&utm_medium=organic

Customer Reviews and Sentiment:
Aire Serv of Newberg has received mixed reviews across various platforms:
Google Reviews: 4.0 stars based on 15 reviews.

Positive feedback emphasizes the professionalism, courtesy, and thoroughness of the service technicians. Customers have appreciated the friendly service and problem-solving approach.

Examples of positive reviews include:
“Provided professional and friendly service.” – Pink Ranger
“Will use them next time.” – Mark Jackson
“We appreciate the care we received.” – Jacob Baldridge

However, some negative feedback highlights issues with communication and service delays, including a failure to show up for scheduled appointments, leading to customer frustration.

Examples of negative reviews include:
“Can not even get a courtesy call back.” – Spanky Mann
“I never received a response from my inquiry.” – Susan Franey-Bascom

Review Summary:
Positive Sentiments: Professionalism, courteous service, diligent problem-solving, promptness, and helpful customer support.
Negative Sentiments: Communication issues, service delays, and unsatisfactory handling of inquiries.

Additional Ratings:
BirdEye: 4.0 stars based on 15 reviews, indicating a consistent pattern of mixed satisfaction.
Total Lead Smart Rating: 5.5

Conclusion:
Aire Serv of Newberg presents itself as a capable option for HVAC services, noted for its professional staff and customer care. However, potential clients should consider the mixed reviews and some reported communication challenges when making their choice.

Member Since August 2024

Listing Id 435887

Contact Info

814 E 2nd St Ste C, Newberg, OR 97132
(503) 831-9161
Lead Smart Rating :
5.5/10.0

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Listing location

814 E 2nd St Ste C, Newberg, OR 97132

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Reviews

Peter Wassei

6 months ago

The service folks are very courteous and wear booties before coming inside. They fix the problem no matter how long it takes.

Pink Ranger

11 months ago

Aire Serv installed my heating and air. Provided professional and friendly service. Would recommend.

Joseph Troccoli

a year ago

Last service went very well, tech. was professional and polite!

Mark Jackson

a year ago

Tech was early . Very friendly and knowledgable. Found mistake Integrity air made in installing our ac unit and fixed it. Customer service was very helpful. Will use them next time.

mary boehme

a year ago

It was actually maintenance on my furnace

Maxwell Porterkhamsy

a year ago

Scheduled a diagnostic for my mini split. The tech showed up, said he was not vaccinated, and refused to wear a mask. I then get two phone calls from the company asking me to pay the service fee for the visit. BUYER BEWARE! They claim it’s illegal to ask to wear a mask and then want to charge you if that is not something you are comfortable with.

Jacob Baldridge

2 years ago

We had a great experience. They fixed our problems and stayed the extra time to make sure it worked even past normal business hours. We appreciate the care we received and will be looking to use their other services in the future. Great business and people at this company.

Rick Noss

2 years ago

Jeremy was so polite and professional and walked us through the details of our mini-split and the reason it was not working. I called AirServ in the morning and they were at our home same day! Really appreciate this company and Jeremy very much!

Spanky Mann

3 years ago

Going on 3 days now with the heat wave. was supposed to have a tech out on Monday morning, no one showed. I have now called a total of 11 times over 3 days and can not even get a courtesy call back to let me know if I am in a que or what. Air Serv installed my system brand new less than 2 years ago and this will be the 8th service call (if they ever come) less than steller product and basically no service.

Susan Franey-Bascom

3 years ago

I never received a response from my inquiry. Guess I’ll try another company.