United Mechanical Contractors, Inc.

Overview:
United Mechanical Contractors, Inc. is an HVAC contractor located in Klamath Falls, OR. They provide a range of HVAC services, including installation, repair, and maintenance for heating and cooling systems.

Services Provided:
HVAC installation, HVAC repair, maintenance services, accurate diagnosis, A/C service.

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (541) 884-1521
Website: http://www.umc-hvac.com/

Customer Reviews and Sentiment:
United Mechanical Contractors has received varied feedback from customers across different platforms:

Google Reviews: 4.5 stars based on 42 reviews.

Positive feedback highlights prompt service, professionalism, and effective repairs. Customers appreciated the quick response times and the company’s ability to provide accurate diagnoses.

Examples of positive reviews include:
“Great response time! Accurate diagnosis and had the replacement part installed in no time!” – April Bacewich
“Great service” – Herbert Richards
“Very impressed with their honesty, professionalism, and attention to detail.” – Matt Shuck

Negative feedback, however, points to issues such as high service costs and poor communication. Several customers reported dissatisfaction with their experiences, especially related to follow-up service.

Examples of negative reviews include:
“These people are expensive… much better options exist.” – laggardly
“Save yourself some time and DO NOT hire this company.” – Cary Fenton

Review Summary:
Positive Sentiments: Prompt response, professional service, accurate diagnosis, good repair quality.
Negative Sentiments: High costs, issues with customer service and communication, no-shows on service calls.

Additional Ratings:
BirdEye: 4.5 stars based on 42 reviews, reflecting a general trend of customer satisfaction, though some issues have been noted.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been a couple of complaints about service issues over the last three years.

Total Lead Smart Rating: 6.7

Conclusion:
United Mechanical Contractors, Inc. offers reliable HVAC services in Klamath Falls, OR, known for their promptness and quality work. However, potential customers should be cautious of mixed reviews concerning communication issues and high service costs before making a decision.