Overview:
The Heat and Air Guy is an HVAC contractor located in Newcastle, OK. The company provides a range of services related to heating, ventilation, and air conditioning, with a focus on responsive customer service and quality repairs.
Services Provided:
– Air conditioning repair
– Routine maintenance
– HVAC system inspections
– Replacement of HVAC units
– Leak detection
– Refrigerant charging
Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on Saturdays and Sundays.
Contact Information:
Phone: (405) 358-7795
Website: http://www.theheatandairguy.com/
Customer Reviews and Sentiment:
The Heat and Air Guy has a strong overall rating of 4.8 stars based on 365 reviews across different platforms.
Positive feedback emphasizes professionalism, prompt service, thorough inspections, and effective problem-solving.
Examples of positive reviews include:
“Everything is working great… I will definitely call them again!” – Philip
“Really helpful and kind young man…” – Vanessa Rasmusson
“My technician was very professional and explained everything…” – Joe Vera
Some reviews noted concerns about pricing, highlighting that the service costs can be substantial for certain repairs.
Example of a negative sentiment:
“Paid $433 dollars for an $10 capacitor, they were quick but it will cost you lots of money!” – William Fingerhut
Review Summary:
Positive Sentiments: Professionalism, promptness, thorough inspections, effective repairs, clear communication, and helpfulness.
Negative Sentiments: High repair costs for certain parts or services.
Additional Ratings:
BirdEye: 4.8 stars based on 365 reviews, showing consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is not accredited, with an NR (No Rating). There are no notable complaints recorded.
Total Lead Smart Rating: 9.2
Conclusion:
The Heat and Air Guy stands out as a reliable choice for HVAC services in Newcastle, OK, praised for their professionalism and effective services. While some customers have raised concerns regarding costs, the overall positive feedback suggests a strong commitment to customer satisfaction and quality work.
Member Since August 2024
Listing Id 435923