Alan Able Heating & Cooling

Overview:
Alan Able Heating & Cooling is an HVAC contractor located in Zanesville, OH. The company specializes in heating, ventilation, and air conditioning services, offering both installation and maintenance.

Services Provided:
– Air conditioning installation and repair
– Furnace maintenance and repair
– Same-day service
– Annual furnace checks

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (740) 453-9292

Customer Reviews and Sentiment:
Alan Able Heating & Cooling has a positive reputation with several commendable reviews:

Google Reviews: 4.6 stars based on 39 reviews.

Positive feedback highlights the company’s promptness, high-quality service, and professionalism. Customers appreciate the efficiency of service and the friendly reception when calling.

Examples of positive reviews include:
“Got new AC. Wonderful fast service.” – Tammi Wahl
“Same day service… I had a tech at my door within 30 minutes.” – Amanda M
“Excellent service. I would recommend him to anyone who needs their furnace fixed.” – Sue Dye

However, some reviews reflect negative experiences, particularly related to service follow-up and contract fulfillment.

Examples of negative reviews include:
“The business… failed to remove the old water heater as we agreed and contracted.” – John Good
“Job not completed. No return visit. No contact in days.” – Clarence Bleakney

Review Summary:
Positive Sentiments: Fast service, professional attitude, reasonable pricing, and high-quality work.
Negative Sentiments: Issues with contract completion and communication failures.

Additional Ratings:
BirdEye: 4.6 stars based on 39 reviews, showcasing strong customer satisfaction.
Better Business Bureau (BBB): The business is not accredited and has a profile with some complaints noted, impacting overall perception.

Total Lead Smart Rating: 7.2

Conclusion:
Alan Able Heating & Cooling appears to provide reliable HVAC services in Zanesville, OH, noted for their prompt and friendly service. Nonetheless, potential customers should be aware of a few concerns regarding contract fulfillment and communication before making a decision.