Mike Logan’s Sales & Service in Xenia, Ohio 45385

Mike Logan’s Sales & Service

51 S Galloway St, Xenia, OH 45385

4.2 (18 reviews)

Overview:
Mike Logan’s Sales & Service is an HVAC contractor located in Xenia, OH. The company provides a range of services related to heating, ventilation, and air conditioning, along with customer service that emphasizes responsiveness and reliability.

Services Provided:
HVAC repairs, troubleshooting, appliance service, installation of systems (such as A/C units and water softeners), and customer support.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (937) 426-6959
Website: Not available

Customer Reviews and Sentiment:
Mike Logan’s Sales & Service has received a range of reviews with an average rating of 4.2 stars based on 18 reviews.

Positive feedback highlights their professionalism, quick service response, and effective problem-solving skills. Customers appreciate the friendly service and the ability to communicate directly with staff rather than automated systems.

Examples of positive reviews include:
“Great people. Great service.” – G Lee
“Bryan was very friendly and professional. Great job Bryan!” – Alan D

However, there are also notable negative sentiments regarding communication difficulties, particularly about trouble getting in touch via phone.

Examples of negative reviews include:
“I can’t get them on the phone.” – Gloria Benson
“Very short and rude on the phone.” – Clinton Waydo

Review Summary:
Positive Sentiments: Professionalism, responsive service, effective troubleshooting, and direct communication.
Negative Sentiments: Issues with phone communication, some customer interactions viewed as rude.

Additional Ratings:
BirdEye: 4.2 stars based on 18 reviews, showing a generally positive reputation among customers despite some communication issues.
Total Lead Smart Rating: 7.5

Conclusion:
Mike Logan’s Sales & Service is a reputable choice for HVAC services in Xenia, OH, known for their professionalism and quick responses. However, potential clients should be aware of the communication challenges reported by some customers, which could impact their service experience.

Member Since August 2024

Listing Id 460352

Contact Info

51 S Galloway St, Xenia, OH 45385
(937) 426-6959
Lead Smart Rating :
7.5/10.0

Get A Quote Claim

Listing location

51 S Galloway St, Xenia, OH 45385

Get Direction

Reviews

Thomas Tedford

4 months ago

Wonderful cheese coneys.

Gloria Benson

6 months ago

I can’t get them on the phone.

Rick A Jones

11 months ago

Great service. Much better than other companies.

Clinton Waydo

11 months ago

Very short and rude on the phone..

G Lee

a year ago

Great people. Great service

Alan D

a year ago

Our Maytag refrigerator in our motorhome quit working, so we called to see if they could at least troubleshoot our issue so we could know whether it was repairable or if we needed to plan for a replacement. Bryan called to confirm our appointment, and arrived almost to the minute when he said he would. He had the diagnosis within minutes, and after he confirmed a replacement circuit board was in stock at the warehouse , he said he would return that same day to complete the repair. He was back in record time, and quickly had the new part installed, and all was working! Bryan was very friendly and professional. Great job Bryan!

Aja Austin

2 years ago

Very quick response. Can make payments on the bills, if needed. Professional and great work.

Alex Goebel

2 years ago

We called Mike Logan’s to get a second opinion. The first company we used didn’t trouble shoot, and instead showed us a glossy pamphlet quoting us over $10K to replace our whole system. The Mike Logan’s guy showed up (don’t remember his name), trouble shot our unit, found the problem, and then got us a quote to fix the problem, or replace the whole thing. We opted to replace the unit (outdoor A/C unit). Total price: $2,500. It all happened very promptly, and we were very pleased with the service we received.

Carol K. Wilson

2 years ago

This is one hometown business to be truly appreciated. Have been dealing with them off and on for many years and have never been disappointed with their work or response. We are now renting a water softener through them, installation was efficient and all follow up calls have been responded to on a respectful and quick way. Most impressive is that all my calls were answered by a live person.

Jaylynn Fiedler

5 years ago

Great Service