Overview:
Newark-Heath Heating & Cooling is an HVAC contractor located in Newark, Ohio. They primarily provide heating and cooling installation, repair, and maintenance services to residential customers.
Services Provided:
– Heating and cooling installation
– Maintenance services
– Repair services
– Customer consultations
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (614) 344-6869
Website: https://www.newarkheathheatingandcooling.com/
Customer Reviews and Sentiment:
Newark-Heath Heating & Cooling has received generally positive feedback across various platforms:
Google Reviews: 4.8 stars based on 262 reviews.
Positive feedback emphasizes the company’s customer service, professionalism, and efficiency. Customers frequently commend the thoroughness and knowledge of the technicians.
Examples of positive reviews include:
“Excellent customer service. Extremely professional. Very personable and knowledgeable.” – Shelly
“Mike was very thorough and explained everything in detail.” – Zach Slupski
“Tech was very helpful and nice. He answered all our questions.” – Ginny Downs
On the other hand, some negative reviews highlighted issues with service reliability, particularly concerning new system installations and technician availability:
“I left town… and my brand new system stopped working.” – R b
“The tech sees our home… and then just leaves. I’m severely disappointed.” – Abigail Howard
Review Summary:
Positive Sentiments: Excellent customer service, professional and knowledgeable technicians, prompt service, and thorough explanations.
Negative Sentiments: Service reliability issues, long wait times for assistance, and unsatisfactory resolution of problems.
Additional Ratings:
BirdEye: 4.8 stars based on 262 reviews, reflecting a consistent trend of customer satisfaction.
Total Lead Smart Rating: 7.6
Conclusion:
Newark-Heath Heating & Cooling is generally regarded as a reliable choice for HVAC services in Newark, OH, known for their excellent customer service and knowledgeable technicians. However, potential customers should consider the mixed reviews concerning service reliability and technician responses before making a decision.
Member Since August 2024
Listing Id 435872