Simpson Salute Heating and Air

Overview:
Simpson Salute Heating and Air is a highly-rated HVAC contractor located in New Philadelphia, OH. With a strong focus on customer service and technical expertise, the company offers a range of heating and cooling services, ensuring efficient climate control for residential clients.

Services Provided:
– HVAC installation and repair
– Geothermal system services
– Maintenance checks and inspections
– Emergency service availability
– Customer support and consultations

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (330) 339-1177
Website: [https://simpsonheating.com/](https://simpsonheating.com/)

Customer Reviews and Sentiment:
Simpson Salute Heating and Air has received stellar reviews across various platforms, with an impressive average rating of 4.9 stars based on 919 reviews.

Positive feedback emphasizes the company’s professionalism, prompt service, and thorough communication with customers. Many reviewers appreciate the quick response times and the knowledgeable technicians.

Examples of positive reviews include:
“Ryan did a great job! Very nice to work with.” – 83sjwalke80 Wildblue
“Very professional … Bob performed a very thorough inspection.” – Mark W.
“Excellent customer service and fantastic employees!” – Colleen Downes

The only slightly negative feedback was regarding a programmable thermostat issue, but it did not escalate beyond operational improvements.

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable technicians, prompt response times, thorough inspections, and professional demeanor.
Negative Sentiments: Minor issues with programmable thermostats during a service, but these have not affected overall satisfaction.

Additional Ratings:
BirdEye: 4.9 stars based on 919 reviews, confirming high customer satisfaction.
Better Business Bureau (BBB): The business is not accredited but has no complaints registered in the last three years.
Total Lead Smart Rating: 9.5/10

Conclusion:
Simpson Salute Heating and Air stands out as a top choice for HVAC services in New Philadelphia, OH. Their excellent customer service, knowledgeable staff, and quick response times suggest a reliable and efficient operation. However, clients should note the minor feedback regarding thermostat issues for a well-rounded view of the services offered.