Morrison, Inc. in Marietta-OH, Ohio 45750

Morrison, Inc.

410 Colegate Dr, Marietta, OH 45750

4.5 (52 reviews)

Overview:
Morrison, Inc. is a reputable HVAC contractor located in Marietta, OH. They provide a range of heating, ventilation, and air conditioning services, including installation and maintenance of furnaces, air conditioning units, and boiler systems.

Services Provided:
– Air conditioning repair and installation
– Furnace installation and maintenance
– Boiler system replacement
– HVAC system cleaning and tune-up
– Customer support and rapid response service

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (740) 373-5869
Website: https://morrisonhvac.com/?utm_source=google&utm_medium=organic&utm_campaign=marietta_gbp

Customer Reviews and Sentiment:
Morrison, Inc. has received positive reviews across various platforms:

Google Reviews: 4.5 stars based on 52 reviews.

Positive feedback emphasizes their quick response time, knowledgeable technicians, and the quality of their work. Customers describe the team as professional and courteous.

Examples of positive reviews include:
“Great experience with Morrison. The tech was polite, courteous, and knowledgeable.” – Scott Allberry
“Morrison did a great job for this new customer and I will certainly recommend them.” – B Miller
“Thank you, Morrison’s, for helping me stay warm this winter!” – Leslie Fleming

Concerns mentioned include waiting long periods for parts and communication issues.

Example of a negative review:
“Communication from them wasn’t good. We had to call them to see where we were.” – Carllene Theobald

Review Summary:
Positive Sentiments: Quick response, knowledgeable technicians, professionalism, high-quality workmanship, courteous service.
Negative Sentiments: Delays in communication and parts availability, occasional misunderstandings on service costs.

Additional Ratings:
BirdEye: 4.5 stars based on 52 reviews, indicating consistent customer satisfaction.
Better Business Bureau (BBB): The business has a BBB rating of A+. There are no complaints listed in the last three years.

Total Lead Smart Rating: 8.4

Conclusion:
Morrison, Inc. stands out as a highly rated HVAC contractor in Marietta, OH, known for their professional service and quick response to urgent needs. While they enjoy a robust reputation among customers, potential clients might consider reaching out for clarification on service timelines and communication practices.

Member Since August 2024

Listing Id 429608

Contact Info

410 Colegate Dr, Marietta, OH 45750
(740) 373-5869
Lead Smart Rating :
8.4/10.0

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Listing location

410 Colegate Dr, Marietta, OH 45750

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Reviews

william owens

a week ago

Ac broke night before called to in the am and they were able to get a tech out. He was very knowledgeable and resourceful. I feel went out of his way to make things happen as we needed a part but it wasn’t in stock. He worked with someone else to go get the part while he did other things and got it running. Thank you so much..

B Miller

4 weeks ago

Our AC stopped working last night right after the power went out with the thunderstorm, so I looked through online reviews and decided to try Morrison since they were local to Marietta and had been working in the community for many years. I had left a message late on June 17th with the night dispatch who informed me that their on call team was already working on a number of other AC’s that had been taken offline during the storm and that I would get a call early the next morning. I heard back from Reagan before 8 AM on June 18th saying that they would try to work us into their schedule which was already well loaded. At 3 PM that same day, Reagan let me know that Kenny would be at my house in 15 minutes to see if he could get us cool again. Kenny diagnosed the problem as a bad capacitor which he was able to replace within another 15 minutes. Before 4 PM that day, our air conditioning was running cold again. Reagan, Kenny, and the Morrison team did a great job for this new customer and I will certainly recommend them to others and use them in the future for any air conditioning or furnace needs.

scott allberry

a month ago

Great experience with Morrison. The evaporator coils on top of the furnace froze up, keeping it from cooling. They were able to come by the next day. The tech, Eric was polite, courteous, and knowledgeable. He did tests, service a low freon charge and was complete in under 2 hours. Now my AC is running so much better, and so much less often.

Leslie Fleming

3 months ago

Recently I needed to have the boiler system in my house replaced. Since heating pipes are in the floor, it was no easy task. The team from Morrison’s Heating helped me develop a plan to save a portion of the floor heat, while installing new baseboards to heat the rooms where the floor pipes needed to be abandoned. The workmanship in installing the new boiler and running the new pipes is top notch! In addition, they were professional, collaborative, and very clean. Thank you, Morrison’s, for helping me stay warm this winter!

Jamie

5 months ago

Morrison installed a furnace and generator in our home. They were professional, competent, and responsive. We are very pleased and highly recommend them!

Larry Hawn

8 months ago

This was a service call for a clean up and tune-up. On time very courteous and did a great job!

DP125

a year ago

Great customer service!

Carllene Theobald

2 years ago

They did a good job. It just took a really long time to get parts and communication from them wasn’t good. We had to call them to see where we were. They told us part delivery dates and that date would pass with nothing from them.

LADO Rentals

2 years ago

Absolute delight to work with the Morrison team. They are friendly, timely and professional throughout the planning, installation to follow up-FANTASTIC! Highly recommended.

Ron Daugherty

2 years ago

Technician was very efficient. Able to diagnose the problem within 30 minutes. It was a part that cost 178 to 349 dollars but the total came to 592.80.