Overview:
Grove City Heating & Air is a reputable HVAC contractor located in Grove City, Ohio. The company specializes in heating, ventilation, and air conditioning services, proudly serving the local community with high-quality solutions for various HVAC needs.
Services Provided:
– HVAC repairs and maintenance
– Air conditioning services
– Furnace services
– Professional consultations
– Customer support
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (614) 344-6824
Website: https://grovecityheatingandair.com/
Customer Reviews and Sentiment:
Grove City Heating & Air has a stellar rating of 4.9 stars based on 597 reviews.
Positive feedback highlights the company’s outstanding customer service, knowledgeable technicians, and efficient repair services. Customers express appreciation for the professionalism and friendliness of the staff.
Examples of positive reviews include:
“The customer service was top notch and the licensed professional who came to complete repairs was outstanding.” – John Mam
“Very professional and got us up and running. Noah was very informative.” – Lance Davy
“Absolutely killed it… I’m extremely happy y’all got a customer and me for life.” – Chris Spaulding
A notable negative feedback mentions a situation where a technician recommended an unnecessary replacement of a unit, which led to customer dissatisfaction.
Review Summary:
Positive Sentiments: Exceptional customer service, knowledgeable staff, efficient and timely repairs, and professionalism.
Negative Sentiments: Concerns about repeated recommendations for costly replacements rather than repairs.
Additional Ratings:
BirdEye: 4.9 stars based on 597 reviews, reflecting strong customer satisfaction.
Better Business Bureau (BBB): The business has a profile and a BBB rating of A+. No complaints reported.
Total Lead Smart Rating: 9.4
Conclusion:
Grove City Heating & Air stands out as a highly reliable choice for HVAC services in Grove City, OH, noted for their excellent customer service and expertise. However, prospective customers should consider the single negative review about upselling replacements before finalizing their decision.
Member Since August 2024
Listing Id 416665